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Body and structurePart report

2012 Ford Flex Body and structure Problems

Complaints
4about this part
Share
6%of 64 total for the year
Median mileage
104,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the body and structure of the 2012 Ford Flex, 6% of the 64 complaints for this model year. Where a mileage was given, the median is 104,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Door swung open in parking lot. Door will not close at all and it will not latch, car is not drivable. It could have caused injury or damage if the door hit someone.”

NHTSA complaint #10760369, filed 2015-08, 104,000 miles

“The right rear door sensor says that the door is open when it is not. Used to be able to try to closing it a few times but that no longer works. Now I cannot lock my car because my car alarm keeps going off thinking that someone is trying to open the door. When I called the dealership about it, they said I know exactly what you are talking about . I received an estimate of approximately $300 to get it fixed - even though there is really nothing wrong at all - the door is closed. It has now happened approximately three times with the right front door. This should be a recall.”

NHTSA complaint #10700853, filed 2015-03

“The contact owns a 2012 Ford Flex. The contact stated while rolling down the driver’s side window, she noticed some resistance and black marks at the bottom of the window. The contact stated that the seal around the window was deteriorating. The contact also stated that the failure was occurring on all the windows. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 170,000.”

NHTSA complaint #11433798, filed 2021-09, 170,000 miles

“The contact owns a 2012 Ford FLEX. The contact entered the front passenger's side door and her leg was severely punctured by a sharp corner on the seat bracket. The contact sustained a deep laceration. The vehicle was taken to an authorized dealer, who covered the pointed corner area of the seat bracket. The manufacturer was notified of the problem. The approximate failure mileage was 14,000.”

NHTSA complaint #10494420, filed 2013-01, 14,000 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
20195923%
20181928%
201737%
201699%
201511%
2014125%
20136912%
201246%
201143%
201021%
2009127%

Other parts of the 2012 Ford Flex

Steering
24 complaints
Engine
11 complaints
Electrical system
10 complaints
Brakes
8 complaints
Fuel system
7 complaints
Other or unknown
5 complaints
Transmission and drivetrain
4 complaints
Air bags
3 complaints
Suspension
3 complaints
Vehicle speed control
3 complaints
Electronic stability control
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints

← All problems reported for the 2012 Ford Flex

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology