2016 Ford Flex Body and structure Problems
- Complaints
- 9about this part
- Share
- 9%of 101 total for the year
- Median mileage
- 62,155miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the body and structure of the 2016 Ford Flex, 9% of the 101 complaints for this model year. Where a mileage was given, the median is 62,155 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Rear park assist camera does not activate when in reverse. Read passenger door lock pawl fracture-NHTSA recall. Ford refuses to repair the recall because they did not issue the recall. This door has a fractured pawl lock/latch on the rear passenger door. Car does not detect key. We paid additional for fob annual replacements, Ford refuses to replace the fobs even when its faulty. I recorded this call...and every other call.”
NHTSA complaint #11391013, filed 2021-02, 62,155 miles“I am getting a Transmission Not In Park error that will also sometimes flash Door Ajar while driving. Door appears to be closed - not sure if it's latched, transmission is obviously NOT in park because the car is moving. I'm concerned that this shouldn't be driven and is a safety issue.”
NHTSA complaint #11693894, filed 2025-10“No accident has occurred. Though potential for accident for battery faulty/ electrical failure. The panel (B?) On the driver door with the keypad gets water when it rains and is constantly on. This is affecting the battery causing high density corrosion the connection points. The keypad is constantly on and no longer functions. Potentially affecting locking mechanism”
NHTSA complaint #11731517, filed 2026-04“The contact owns a 2016 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while shifted into reverse(R), the rear-view camera failed to display a clear image on the center display. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000.”
NHTSA complaint #11750080, filed 2026-07, 43,000 miles“The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera failed to display an image of the rear of the vehicle. A black screen was displayed on the screen while in reverse. The dealer was contacted and confirmed that the parts were not yet available. …”
NHTSA complaint #11751565, filed 2026-07, 68,000 milesRelated service bulletins
- 11029052Feb 24, 2026Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing…
- 10235153Apr 4, 2023For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to…
- 10184779Dec 23, 2020Some 2016-2019 Flex vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 59 | 23% |
| 2018 | 19 | 28% |
| 2017 | 3 | 7% |
| 2016 | 9 | 9% |
| 2015 | 1 | 1% |
| 2014 | 12 | 5% |
| 2013 | 69 | 12% |
| 2012 | 4 | 6% |
| 2011 | 4 | 3% |
| 2010 | 2 | 1% |
| 2009 | 12 | 7% |
Other parts of the 2016 Ford Flex
29 complaintsElectrical system
23 complaintsOther or unknown
14 complaintsSuspension
10 complaintsEngine
8 complaintsSteering
8 complaintsTransmission and drivetrain
8 complaintsVehicle speed control
4 complaintsElectronic stability control
3 complaintsFuel system
3 complaintsLatches, locks and linkages
3 complaintsSeat belts
3 complaints
← All problems reported for the 2016 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology