2013 Ford Flex Latches, locks and linkages Problems
- Complaints
- 21about this part
- Share
- 4%of 580 total for the year
- Median mileage
- 63,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 21 complaints about the latches, locks and linkages of the 2013 Ford Flex, 4% of the 580 complaints for this model year. Where a mileage was given, the median is 63,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I had a recall for the driver door latch to be replaced. The very day that it was replaced, I get in, start my vehicle and the passenger door light comes on showing that it's open but it wasn't. I immediately go back inside to ask the service department since they literally just replaced the recalled drivers door latch. They stated that it's a coincidence and that it would cost to fix it. I drove it for as long as I could but my alarm would randomly go off and lights start blinking. …”
NHTSA complaint #11420043, filed 2021-06“The contact owns a 2013 Ford FLEX. The contact stated that the front passenger door failed to lock and caused the dome light and door ajar indicator to illuminate. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,500.”
NHTSA complaint #11092275, filed 2018-05, 70,500 miles“The contact owns a 2013 Ford FLEX. The contact stated that the driver's side door latch failed to function properly inside and outside the vehicle. The vehicle was to be taken to a dealer for inspection and diagnostic testing. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 66,000.”
NHTSA complaint #10892250, filed 2016-08, 66,000 miles“The contact owns a 2013 Ford FLEX. The contact stated that when the front passenger side door was closed, the front passenger side door ajar warning light illuminated. In addition, the doors failed to lock when the vehicle was operated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 46,000.”
NHTSA complaint #10760919, filed 2015-09, 46,000 miles“The contact owns a 2013 Ford FLEX. The contact stated that the doors would not remain latched and the door ajar warning indicator illuminated. The dealer diagnosed that the door latch assembly would need to be replaced. The manufacturer was notified of the failure. The failure mileage was 72,000.”
NHTSA complaint #10955258, filed 2017-02, 72,000 milesLatches, locks and linkages: other model years
Other parts of the 2013 Ford Flex
201 complaintsSteering
149 complaintsOther or unknown
78 complaintsFuel system
72 complaintsBody and structure
69 complaintsExterior lighting
37 complaintsEngine
33 complaintsElectronic stability control
24 complaintsSuspension
17 complaintsSeat belts
12 complaintsTransmission and drivetrain
11 complaintsVisibility (wipers, defrost, mirrors)
9 complaints
← All problems reported for the 2013 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology