2013 Ford Flex Suspension Problems
- Complaints
- 17about this part
- Share
- 3%of 580 total for the year
- Median mileage
- 70,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 17 complaints about the suspension of the 2013 Ford Flex, 3% of the 580 complaints for this model year. Where a mileage was given, the median is 70,000 miles. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving in snow/ice conditions on city streets in big bear ca, ice built up in the right rear toe link chassis pocket causing the toe link to FLEX and eventually break leaving us stranded in big bear... This part is part of a recall in the canadian province s based on the same weather conditions... The last attached photo shows the Ford oem upgraded link that we had to get as a replacement out of our own pocket”
NHTSA complaint #11287121, filed 2019-12, 87,700 miles“On friday, january 22, 2021 at approximately 12:05 p.m. While driving the interchange from the southbound 55 fwy to the northbound 405 fwy (in costa mesa, ca) at a speed of 60 MPH my 2013 Ford FLEX sel began fishtailing erratically ' swerving and jerking back and forth between lanes. After a frightening 10-20 seconds, I was able to maneuver the car to the right shoulder of the interchange without rolling the car or hitting anything or anyone. (at the time there was an average amount of traffic on the road all going about 50-60 MPH and weather conditions were sunny, 65). …”
NHTSA complaint #11389659, filed 2021-01, 110,000 miles“Electronic power steering assist stoped working and warnining message on dash display.fracture of rear toe link recall#20v072 have not been repaired as of 8/30/2020”
NHTSA complaint #11352150, filed 2020-08, 49,000 miles“Recall 20s04 I have second ltr. Contacted mac haik pasadena tx 26 feb 21. They told me parts not available until may. Contacted in may, now tell be parts not available until late june. Ford customer svc reports parts now available.”
NHTSA complaint #11416121, filed 2021-05“Steering locked up lower control arm snapped at the ball joint where it's connected to cv axel. Sent my car into the rails and nearly.killed me and my passenger.”
NHTSA complaint #11594309, filed 2024-06Related recalls
- 20V072000Feb 10, 2020Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack…Covers: Ford Flex 2013–2018, Taurus 2013–2018, Lincoln MKT 2013–2018
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 6 | 2% |
| 2018 | 9 | 13% |
| 2017 | 13 | 31% |
| 2016 | 10 | 10% |
| 2015 | 7 | 6% |
| 2014 | 26 | 10% |
| 2013 | 17 | 3% |
| 2012 | 3 | 5% |
| 2011 | 2 | 1% |
| 2010 | 5 | 4% |
| 2009 | 9 | 5% |
Other parts of the 2013 Ford Flex
201 complaintsSteering
149 complaintsOther or unknown
78 complaintsFuel system
72 complaintsBody and structure
69 complaintsExterior lighting
37 complaintsEngine
33 complaintsElectronic stability control
24 complaintsLatches, locks and linkages
21 complaintsSeat belts
12 complaintsTransmission and drivetrain
11 complaintsVisibility (wipers, defrost, mirrors)
9 complaints
← All problems reported for the 2013 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology