2018 Ford Flex Suspension Problems
- Complaints
- 9about this part
- Share
- 13%of 69 total for the year
- Median mileage
- 70,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the suspension of the 2018 Ford Flex, 13% of the 69 complaints for this model year. Where a mileage was given, the median is 70,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The cars rear toe link broke while driving. It cause the vehicle to go out of control and wreck I to the guard rail. Another motorist hit the car as it was wrecking. The local Ford dealership confirmed that the rear toe link failed and replaced them with redesigned ones that are safer. I had to pay for this repair, the tow charges and my insurance is fixing the other car that hit me.”
NHTSA complaint #11494921, filed 2022-11“There is a recall 20s04. I was told my car is outside the building date. However, the toe bar snapped. What do I do to get my car entered into the recall, as this is the exact problem it was recalled for”
NHTSA complaint #11624362, filed 2024-11“On 7-28-21, the Right Rear Toe Link Broke while I was driving, the wheel was sticking out and could not be driven. I have the old broken part and loose part. On 7-30-21, I had the broken part on right rear replaced and the Left rear part was loose and replaced also. As far as safety goes, it had to be towed to shop to get off the road, and could not drive. On 6-17-21, I took my car to Tom Holzer Ford in Farmington Hills, MI, to be inspected, because I was hearing a clunking noise on the right back side of the vehicle. …”
NHTSA complaint #11427935, filed 2021-08“The Left driver side rear suspension toe link broke on expressway, resulting in loss of control had to aggressively steer out of a spin. Car was undrivable and had to have towed and repaired, had passenger side rear suspension toe link go bad in December of 2024. Repair documentation available upon request.”
NHTSA complaint #11691272, filed 2025-10“Wile driving 40 mph, the right rear tire locked up and I had to counter steer aggressively to avoid spinning out and hitting oncoming traffic. The car was flat bed delivered to Ford and they recommended the following repairs. Control Arm- Rear: rear suspension lateral links. The rear upper and lower control arms not only provide suspension travel but also secure the rear end to the vehicle. *Tires - 4: passenger rear inner sidewall damaged.”
NHTSA complaint #11740622, filed 2026-05Related recalls
- 20V072000Feb 10, 2020Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack…Covers: Ford Flex 2013–2018, Taurus 2013–2018, Lincoln MKT 2013–2018
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 6 | 2% |
| 2018 | 9 | 13% |
| 2017 | 13 | 31% |
| 2016 | 10 | 10% |
| 2015 | 7 | 6% |
| 2014 | 26 | 10% |
| 2013 | 17 | 3% |
| 2012 | 3 | 5% |
| 2011 | 2 | 1% |
| 2010 | 5 | 4% |
| 2009 | 9 | 5% |
Other parts of the 2018 Ford Flex
20 complaintsBody and structure
19 complaintsBack-over prevention (rear camera)
14 complaintsElectrical system
12 complaintsAir bags
2 complaintsBrakes
2 complaintsFuel system
2 complaintsLane departure
2 complaintsSteering
2 complaintsTransmission and drivetrain
2 complaintsWheels
2 complaintsElectronic stability control
1 complaints
← All problems reported for the 2018 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology