2014 Ford Flex Suspension Problems
- Complaints
- 26about this part
- Share
- 10%of 249 total for the year
- Median mileage
- 79,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 26 complaints about the suspension of the 2014 Ford Flex, 10% of the 249 complaints for this model year. Where a mileage was given, the median is 79,000 miles. 4 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The steering arm broke off of my right front tire while I was driving in a parking lot. The car snapped forward and the tire was lodged in the frame. I could not move my car. My car has 59,000 miles. If this would have happened at a high rate of speed, it could have killed me.”
NHTSA complaint #11359830, filed 2020-09, 59,563 miles“Ford notified my in march of 2020 of an open recall on the rear suspension toe link, and that I should schedule an appointment with service to have this taken care of. I took the car into the dealer (future Ford in sacramento, ca) in july of 2020 and they said they didn't have the parts yet and to try back in q3. I received a second letter in october of 2020, again stating to schedule service to have the recall work performed and was told they still did not have the parts. …”
NHTSA complaint #11406739, filed 2021-04, 80,000 miles“I took my Ford FLEX in for a recall for the rear toe links on 1/6/21 at 55,000 miles since the recall was open for my car. Even though I was not experiencing any issues. While driving my car on may 1, the rear would sway on me and I didn't feel safe. I had the car towed to the same dealership that did the recall and they found that the toe links were faulty. That had just been replaced due to the recall. Not sure if the replacement parts for the recall are failing for everyone.”
NHTSA complaint #11416403, filed 2021-05, 56,306 miles“While driving my 2014 Ford FLEX on sunday september 13 on hwy 684 / saw mill parkway. I hit a small pothole, which it turns out fractured the toe link, the item that was part of NHTSA recall number: 20v072 NHTSA date: feb 10, 2020 Ford recall number: 20s04. Although the car violently swerved, I was able to avoid any type of collision. Aaa towed the car back to my dealer who confirmed that the toe link did fracture. Unfortunately, when the dealer called Ford he was advised that they still do not have a fix for the recall. …”
NHTSA complaint #11355217, filed 2020-09, 130,000 miles“In march 2020, Ford issued a safety recall of my vehicle for toe link failures, and offered to fix the car in the third quarter. This did not come soon enough for me! On may 28, I was driving north on wisconsin ave in bethesda, md near the intersection with woodmont. Abruptly, my left rear toe link failed and I lost control of the car and swerved into another lane. Fortunately I was only going about 35 MPH and there were no vehicles in the other lane. I drive a lot with my family in this vehicle at freeway speeds and this incident could have killed all of us!! …”
NHTSA complaint #11348809, filed 2020-08, 148,000 milesRelated recalls
- 20V072000Feb 10, 2020Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack…Covers: Ford Flex 2013–2018, Taurus 2013–2018, Lincoln MKT 2013–2018
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 6 | 2% |
| 2018 | 9 | 13% |
| 2017 | 13 | 31% |
| 2016 | 10 | 10% |
| 2015 | 7 | 6% |
| 2014 | 26 | 10% |
| 2013 | 17 | 3% |
| 2012 | 3 | 5% |
| 2011 | 2 | 1% |
| 2010 | 5 | 4% |
| 2009 | 9 | 5% |
Other parts of the 2014 Ford Flex
66 complaintsElectrical system
57 complaintsFuel system
50 complaintsOther or unknown
25 complaintsEngine
22 complaintsBody and structure
12 complaintsTransmission and drivetrain
10 complaintsSeat belts
8 complaintsBack-over prevention (rear camera)
7 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsBrakes
6 complaintsEngine cooling
6 complaints
← All problems reported for the 2014 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology