2014 Ford Flex Back-over prevention (rear camera) Problems

“I have a 2014 ford flex limited ecoboost and I’m having some issues with the back up camera intermittently working and goes black and says to bring it to the dealer. After doing a tiny bit of research on this issue I’m seeing that there are a couple different years that have already recalled this camera from this model. I also have looked into a replacement and noticed that it’s the same exact camera on these models that have an open recall. I’m also a member of a Facebook ford flex group and this issue is much more widespread than they want us to believe. …”

“We own a 2014 Ford Flex, and have been experiencing persistent problems with its rear backup camera system. We have been having this problem for close to 3 yrs now. The camera works intermittently every now and then. Sometimes, we get a message “Rear view camera unavailable. Contact Dealership”. There are times when it works and suddenly turns off while backing up. On multiple occasions, this has led to several close calls and near accidents when backing out of parking spaces, especially around small kids in school parking lots when I go to drop off and pick up my own kids from school. …”

“The contact owns a 2014 Ford Flex. The contact stated that occasionally, while attempting to reverse, the image on the back over prevention camera was displayed upside down. Additionally, the check engine warning light remained illuminated. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.”

“The contact owns a 2014 Ford Flex. The contact stated that while in reverse, the back over prevention camera displayed a black screen, and the message “Camera not Available” was displayed. The contact stated that turning off and restarting the vehicle, and waiting for the cellphone to connect to Bluetooth on the radio, the camera operated as needed and provided an image of the rear of the vehicle while reversing. The failure was intermittent. The vehicle was taken to a certified mechanic and diagnosed with a camera failure. …”

“The contact owns a 2014 Ford Flex. The contact stated while driving and attempting to reverse, the rear-view camera image was upside down or occasionally there was a blank screen. There was no warning light illuminated. A dealer was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The contact was referred to the NHTSA Hotline for assistance. …”