2013 Ford Flex Back-over prevention (rear camera) Problems
- Complaints
- 5about this part
- Share
- 1%of 580 total for the year
- Median mileage
- 85,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the back-over prevention of the 2013 Ford Flex, 1% of the 580 complaints for this model year. Where a mileage was given, the median is 85,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Rear view camera does not come on in reverse gear. It was looked at about 18 months ago and the dealership service manager said it was the camera that needed to be replaced. they also saw that the camera came on for a few seconds , then went off again. they tried it about five times ,on and off. they wanted to charge me $200.00 to diagnose the problem. so , here i am complaining to nhtsa about my vehicle's problem.”
NHTSA complaint #11504806, filed 2023-01“My back up camera is all fog. I see that other years for the ford flex have a recall for fog camera. I believe that it is a safety issue and my auto should have a recall for the camera also.”
NHTSA complaint #11437324, filed 2021-10“The contact owns a 2013 Ford Flex. The contact stated while reversing, the back over prevention camera was blank with a message displayed. The contact was unsure what the message stated. The vehicle was not diagnosed. The dealer was made aware of the failure and the contact was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacture was not contacted. The approximate failure mileage was 70,000.”
NHTSA complaint #11541887, filed 2023-08, 70,000 miles“The contact owns a 2013 Ford Flex. The contact stated that the rear-view camera image was displayed inverted on the infotainment screen. Upon investigation, the contact discovered that there were recalls on other Ford model vehicles for the same failure; however, the VIN was not included. The contact called the dealer and the manufacturer and was informed that there were no recalls on the VIN regarding the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.”
NHTSA complaint #11503136, filed 2023-01, 85,000 miles“The contact owns a 2013 Ford FLEX. The contact stated that the rear review camera failed to operate correctly intermittently, and without warning. The vehicle was not yet diagnosed nor repaired. A dealer was not contacted. The manufacturer was notified of the failure and suggested to the contact that he needed to perform a software update with the flash drive that he had purchased. The contact stated that the failure recurred and caused several other software related failures. The failure mileage was approximately 97,000.”
NHTSA complaint #11417764, filed 2021-05, 97,000 milesBack-over prevention (rear camera): other model years
Other parts of the 2013 Ford Flex
201 complaintsSteering
149 complaintsOther or unknown
78 complaintsFuel system
72 complaintsBody and structure
69 complaintsExterior lighting
37 complaintsEngine
33 complaintsElectronic stability control
24 complaintsLatches, locks and linkages
21 complaintsSuspension
17 complaintsSeat belts
12 complaintsTransmission and drivetrain
11 complaints
← All problems reported for the 2013 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology