2013 Ford Flex Seat belts Problems
- Complaints
- 12about this part
- Share
- 2%of 580 total for the year
- Median mileage
- 46,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the seat belts of the 2013 Ford Flex, 2% of the 580 complaints for this model year. Where a mileage was given, the median is 46,500 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“2nd row seat belts not working or broken. Driver side is not latching or retracting, so none can use that seat. Passenger side the buckle cover wont stay on, and it has some small sharp objects that can cut someone or my kids.”
NHTSA complaint #11306285, filed 2020-01, 35,000 miles“The right side middle row seat belt continues to have problems. The middle row is always difficult to buckle by the kids and the right side doesn't even work.”
NHTSA complaint #11298148, filed 2020-01, 101,000 miles“Well I was driving on the street and a light come up said power steering service after 10 seconds the steering wheel when super hard to turn and turn to the right side thank god I did not hit a car but I call to the dealer I tell them there was a recall for the steering gear rack and they said not for my car when this is happening and all Ford FLEX 2013 the part cost $1300 brand new plus labor I don't know what to do and the seat belt is not working properly”
NHTSA complaint #11114926, filed 2018-07“In september, the drivers side second row seatbelt broke, the male connection. I called our local dealership and they told me it would cost approximately $750 to replace. We started using the third row instead. Just today, the female connection on the passenger side second row seat broke. Ford is telling me they won't replace the seatbelts. I cannot afford to replace them. And I don't think such an essential safety feature should be left to us for a vehicle less than 10 years old. Do I drive with my children unsecured and just have our family sue Ford when we are all dead?”
NHTSA complaint #11405154, filed 2021-03“We have had problems with our backseats' seatbelts not working properly for at least two years. They constantly get stuck, don't click in, don't retract, and more recently, plastics parts fell off. We have brought the car to coconut point Ford in estero, fl numerous times complaining of seatbelt issues. Last week, they told us they needed to replace two rear seatbelt mechanisms (for $870.06!). A day after the repair was done, we found three plastic parts to the seatbelts (see photo) on the seat. …”
NHTSA complaint #10917203, filed 2016-10Related service bulletins
- 10109079Sep 30, 2016Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This…
Seat belts: other model years
Other parts of the 2013 Ford Flex
201 complaintsSteering
149 complaintsOther or unknown
78 complaintsFuel system
72 complaintsBody and structure
69 complaintsExterior lighting
37 complaintsEngine
33 complaintsElectronic stability control
24 complaintsLatches, locks and linkages
21 complaintsSuspension
17 complaintsTransmission and drivetrain
11 complaintsVisibility (wipers, defrost, mirrors)
9 complaints
← All problems reported for the 2013 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology