2013 Ford Flex Steering Problems
- Complaints
- 149about this part
- Share
- 26%of 580 total for the year
- Median mileage
- 100,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 149 complaints about the steering of the 2013 Ford Flex, 26% of the 580 complaints for this model year. Where a mileage was given, the median is 100,000 miles. 7 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Driving down the road when suddenly lost all power steering without notice. Alert showed up on dashboard. Very hard to control especially at slow speeds. Brought to Ford dealership and they will not honor the recall since it doesnt apply to my VIN but everything else they recalled for matches my car.”
NHTSA complaint #11341362, filed 2020-07, 90,000 miles“Power steering went out while driving at 70 MPH on I-95 exit. Vehicle veered off into ditch. Luckily a nice person saw me go over the road and pulled the car out. Car was taken to Ford who then charged me close to 3,000 to replace a computer module. Has happened another time since then..”
NHTSA complaint #11320740, filed 2020-04, 115,000 miles“I was doing a u-turn on a cul de sac and all of a sudden the steering wheel jerked and the motor died and when I restarted the car I had no power steering capabilities and the warning lights for the power steering control and the advance trac came on and the turn signals would not stay on without holding them in the up or down position.”
NHTSA complaint #11040428, filed 2017-10, 117,000 miles“While backing out of my driveway the steering started fighting against my input. It became impossible to even park correctly back in the driveway. Ended up leaving it in the grass. Turned vehicle off, restarted engine and steering resumed to normal. Now I don't trust the vehicle at driving speeds.”
NHTSA complaint #11252328, filed 2019-08, 110,000 miles“The electric steering is making a clunk noise when turning at low speeds. (can't really hear it at higher speeds) that is an early warning of an epas failure. (electric power assist steering) eventually the steering will whine and fail when driving going into manual mode. That is a safety issue! Since my wife is driving the car with my young daughter it has me nervous and worried.”
NHTSA complaint #11005327, filed 2017-07, 60,000 milesRelated recalls
- 15V340000Jun 2, 2015Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011…Covers: Ford Flex 2011–2013, Taurus 2011–2013, Lincoln MKS 2011–2013 +4 more
Related service bulletins
- 10095995Nov 17, 2016Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 3 | 1% |
| 2018 | 2 | 3% |
| 2017 | 3 | 7% |
| 2016 | 8 | 8% |
| 2015 | 19 | 17% |
| 2014 | 66 | 27% |
| 2013 | 149 | 26% |
| 2012 | 24 | 38% |
| 2011 | 57 | 40% |
| 2010 | 32 | 23% |
| 2009 | 18 | 10% |
Other parts of the 2013 Ford Flex
201 complaintsOther or unknown
78 complaintsFuel system
72 complaintsBody and structure
69 complaintsExterior lighting
37 complaintsEngine
33 complaintsElectronic stability control
24 complaintsLatches, locks and linkages
21 complaintsSuspension
17 complaintsSeat belts
12 complaintsTransmission and drivetrain
11 complaintsVisibility (wipers, defrost, mirrors)
9 complaints
← All problems reported for the 2013 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology