2010 Ford Flex Steering Problems
- Complaints
- 32about this part
- Share
- 23%of 139 total for the year
- Median mileage
- 93,428miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 32 complaints about the steering of the 2010 Ford Flex, 23% of the 139 complaints for this model year. Where a mileage was given, the median is 93,428 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“4 months age my power steering pump fail while driving. We could not get a replacement (new) at my dealer. Had a Ford re-built pump installed at $450.00, and that failed immediately. Still no new pumps available thru Ford. I can't get Ford to talk to me or my mechanic. I'm having trouble driving my car in this condition. What can be done?”
NHTSA complaint #11123239, filed 2018-08, 117,298 miles“I turned my car on to back out of my driveway and had no power steering and on my dash it said power steering fault. This is a Ford limited 2010 with ecoboost engine and parking assist. This part has been recalled on every other Ford but my year. It is undrivable because the powersteering could gonout at anytime. The part from Ford is 2643 plus labor. I only had 119,000 miles on my Ford.”
NHTSA complaint #10990972, filed 2017-05, 119,000 miles“After starting the vehicle and while still stationary the vehicle displayed a 'power steering assist fault' and the power steering failed. The car is very had to steer after getting this error message. I was able to stop and re-start the car and the error message was not displayed again and I was able to drive the car. The error is now happening every 2-3 days depending on the frequency it is driven. If this happens while driving it is very dangerous.”
NHTSA complaint #11320207, filed 2020-04, 65,000 miles“Power steering went out. Towed to Ford dealer. They replaced the steering gear assembly ($2,145.00). Two hundred miles later the same thing happened again. Towed to the same Ford dealer, after two days they tell me the tire pressure was low. I don't believe it but will drive some more. When these incidents occurred we were driving on state highways at 40 MPH +/- pulled over and stopped and lower speeds the vehicle was impossible to steer. Vehicle mileage 72997 and we are original owner.”
NHTSA complaint #10817124, filed 2015-12, 72,997 miles“2010 Ford FLEX sel with ecoboost, 87k miles. Electronic power steering went out on my on my way home. I was on my street, so when I got home, I turned off and restarted the car, power steering was fine. A week later the power steering failed right when I started the car, and no amount of restarting has brought it back to life. Apparently I'm looking at around $1000 for a new sas and steering gear. It seems there was a recall on the 2011-2013 flexes, but not the 2010s, which to my knowledge have the same electronic steering system. …”
NHTSA complaint #10884893, filed 2016-07, 87,000 milesRelated service bulletins
- 10095995Nov 17, 2016Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 3 | 1% |
| 2018 | 2 | 3% |
| 2017 | 3 | 7% |
| 2016 | 8 | 8% |
| 2015 | 19 | 16% |
| 2014 | 66 | 27% |
| 2013 | 149 | 26% |
| 2012 | 24 | 38% |
| 2011 | 57 | 40% |
| 2010 | 32 | 23% |
| 2009 | 18 | 10% |
Other parts of the 2010 Ford Flex
30 complaintsBrakes
16 complaintsFuel system
16 complaintsElectrical system
13 complaintsTransmission and drivetrain
12 complaintsOther or unknown
10 complaintsVehicle speed control
9 complaintsAir bags
8 complaintsEngine cooling
8 complaintsSuspension
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsSeats
4 complaints
← All problems reported for the 2010 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology