2011 Ford Flex Steering Problems
- Complaints
- 57about this part
- Share
- 40%of 144 total for the year
- Median mileage
- 118,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 57 complaints about the steering of the 2011 Ford Flex, 40% of the 144 complaints for this model year. Where a mileage was given, the median is 118,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Driving the vehicle the electronic power steering failed while driving straight.. I was driving approximately 55 MPH. A service power steering and service advanc trac system code appeared on the dashboard. The vehicle is extremely hard to steer. I believe the electronic power steering system failed in the vehicle.”
NHTSA complaint #11191324, filed 2019-03, 101,850 miles“Our 2011 Ford FLEX has experienced a steering column failure. The vehicle suddenly lost steering, not power. But steering is impossible. After forcing it back and forth we were able to get it to go again. The dealer diagnosed it as the steering shaft binding up. I see there are many complaints about the steering in this vehicle. No recall is currently issued for this VIN”
NHTSA complaint #11128579, filed 2018-09, 140,000 miles“The steering rack and pinion went out on my 2011 Ford FLEX. The is a recall on Ford FLEX 2011-2013 but Ford keeps telling us it is not under warranty!!! We had this replaced and it went out again 4 months later. This is unacceptable and needs to be addressed by Ford.”
NHTSA complaint #11322535, filed 2020-04, 160,000 miles“While driving my power steering loses power. Took it to mechanic who told me it had to do with electric power steering. I looked it up and my car isnt covered in the recall. First and last Ford I will ever own!!!! There is a reason they say found on road dead!!!”
NHTSA complaint #11209800, filed 2019-05, 155,000 miles“As I was driving on the highway at approximately 60 MPH, a warning bell sounded and electronic message appeared indicating an electronic power steering assist failure. I was able to slow down and turn off the road, but no power steering was available.”
NHTSA complaint #11229394, filed 2019-07, 111,500 milesRelated recalls
- 15V340000Jun 2, 2015Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011…Covers: Ford Flex 2011–2013, Taurus 2011–2013, Lincoln MKS 2011–2013 +4 more
Related service bulletins
- 10095995Nov 17, 2016Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 3 | 1% |
| 2018 | 2 | 3% |
| 2017 | 3 | 7% |
| 2016 | 8 | 8% |
| 2015 | 19 | 17% |
| 2014 | 66 | 27% |
| 2013 | 149 | 26% |
| 2012 | 24 | 38% |
| 2011 | 57 | 40% |
| 2010 | 32 | 23% |
| 2009 | 18 | 10% |
Other parts of the 2011 Ford Flex
25 complaintsTransmission and drivetrain
19 complaintsOther or unknown
12 complaintsElectrical system
9 complaintsBrakes
8 complaintsEngine cooling
7 complaintsSeats
7 complaintsFuel system
6 complaintsWheels
5 complaintsBody and structure
4 complaintsTires
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaints
← All problems reported for the 2011 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology