2011 Ford Flex Electrical system Problems
- Complaints
- 9about this part
- Share
- 6%of 144 total for the year
- Median mileage
- 67,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the electrical system of the 2011 Ford Flex, 6% of the 144 complaints for this model year. Where a mileage was given, the median is 67,500 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Key fob and alarm - in the last 2 months my keyfob has started to open and lock my neighbors 2005 Ford focus. Since these are small city lots, the cars are always parked within 50 feet of each other and cannot be parked outside of fob range. This includes garages and street parking. The dealer has reset the keys but it didn't work. They also stated there is nothing else that can be done outside of replacing the controller and keys. Cost would be $700 - $1000. They states would has happened is vurtually impossible but it is happening. …”
NHTSA complaint #10808322, filed 2015-12, 50,000 miles“My current problem and has been for the last two years is the steering. As of around two years ago I have on multiple occasions the power steering losing the power and resulting in a very hard to control steering wheel while driving and very dangerous. This has happened roughly 6 times in two years. The problem would usually correct within around five seconds or so. I have found there are many issues on the internet with this Ford problem there is a recall on this issue but my vehicle comes within a month of the recall so no help from the dealer. They want around 3000-3500 for replacement. …”
NHTSA complaint #11139001, filed 2018-10, 85,000 miles“Was driving down the freeway-no rain or inclement weather. At 70mph had total loss of power (no lights, no power steering, nothing) with no previous warning. Able to get to side of road without incident. Car restarted and had no further problems. I immediately called my Ford dealer and had the car serviced after we returned home from vacation. I also had this happen during my first week of ownership of the car about oct, 20 when I lost total power again, but at a much lower speed (30mph) I also called Ford and had my car serviced after this.”
NHTSA complaint #10501912, filed 2013-03, 45,000 miles“For no apparent reason, the electrical on my dashboard went out. I was told it was called the front interface. It has never been mistreated, abused nor has it ever been exposed to moisture or liquids. I can't use or adjust the radio, satellite, cd player, nor the heat and air. However, the heat is on full blast and the Ford dealership I visited about the problem says they can't turn the heat off. I was told it was a front interface problem. This is a $600-$700 problem that I don't feel is the consumers'. My car is not that old...is taken very good care of. Ford needs to fix this problem. …”
NHTSA complaint #10713051, filed 2015-04, 99,000 miles“On august 8, 2011 and february 8, 2012, my new FLEX shut down while I was driving. The dashboard lights flashed on, and the vehicle turned off - total electrical failure - couldn't accelerate or brake - had to painfully pull car off the road. Car was towed to dealer. Ford dealer performed diagnostics to no avail, as when the engine shut down, I turned the key off, then back on again - this destroyed the data. Seems like a fundamental data system flaw. Nonetheless, I drove away from the dealership in fear, only to have the incident recur six months later. …”
NHTSA complaint #10448247, filed 2012-02, 9,063 milesRelated service bulletins
- 11029052Feb 24, 2026Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing…
- 10163573Jul 2, 2019Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer…
- 10156877Feb 7, 2019Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer…
- 10155565Feb 7, 2019Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer…
- 10127405Nov 2, 2017Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset…
- 10078990May 13, 2016Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
- 10054930Jan 15, 2014Ford/lincoln: when all doors are closed, the door ajar lamp will illuminate. Model 2011-2013 edge, explorer, flex, mkx, mkt.
- 10038965Apr 1, 2011Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. This is a software problem.
- 10039053Mar 1, 2011Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 23 | 9% |
| 2018 | 12 | 17% |
| 2017 | 3 | 7% |
| 2016 | 23 | 23% |
| 2015 | 13 | 11% |
| 2014 | 57 | 23% |
| 2013 | 201 | 35% |
| 2012 | 10 | 16% |
| 2011 | 9 | 6% |
| 2010 | 13 | 9% |
| 2009 | 32 | 18% |
Other parts of the 2011 Ford Flex
57 complaintsEngine
25 complaintsTransmission and drivetrain
19 complaintsOther or unknown
12 complaintsBrakes
8 complaintsEngine cooling
7 complaintsSeats
7 complaintsFuel system
6 complaintsWheels
5 complaintsBody and structure
4 complaintsTires
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaints
← All problems reported for the 2011 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology