2011 Ford Flex Seats Problems
- Complaints
- 7about this part
- Share
- 5%of 144 total for the year
- Median mileage
- 29,551miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the seats of the 2011 Ford Flex, 5% of the 144 complaints for this model year. Where a mileage was given, the median is 29,551 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“A friend of mine recently purchased a 2011 Ford FLEX. Upon bringing it home we decided to let my children inside the vehicle to check it out as my older son would say. …”
NHTSA complaint #10379252, filed 2011-01, 300 miles“The middle row seats behind the passenger, that has a hand bar pull for folding the seat flat then up has broken. The handle lifts fully but no action happens once pulled to fully. The seat is stuck in the seated position now.”
NHTSA complaint #11406883, filed 2021-04, 10,000 miles“Middle row seating. Seat is designed to flip forward to let 3rd row passengers exit. However, seat malfunctions and locks in the full upright position thus trapping potential 3rd row occupants. When taken to the dealer, their fix is to replace the entire assembly at over $800. Note that hey stock the part since, in the service writer's words it's a very common failure . This should be fixed by the company and no charge to the owners since they are obviously aware of the problem, it is a potentially life threatening safety issue, and it is a design flaw of equipment.”
NHTSA complaint #10872048, filed 2016-06, 29,551 miles“Bench seat...second row behind passenger seat. To gain access to third row....have to hit button and seat automatically flips and folds forward to allow you access to third row. The second row seat flips forward with such force it absolutely presents a hazard to either a child and even an adult that gets in the way. Also...sunroof model and sun shades that block out the sun in second and third row go back with such a force....little fingers could get slammed in that. Nothing to buffer it. Really surprised at how crude the interior mechanics are...making them dangerous.”
NHTSA complaint #10621039, filed 2014-08, 35,000 miles“The contact owns a 2011 Ford FLEX. The contact stated that the vehicle was parked when one of her children accidentally pressed the button to automatically fold down the third row passenger seat. While the seat was folding down, another child's leg got stuck between the seat and floorboard. As a result, the child suffered bruises and carpet burns. The contact expressed serious concern that the seat continued to fold down forcefully when the child was stuck. …”
NHTSA complaint #10427606, filed 2011-09, 16,439 milesRelated service bulletins
- 10056170May 1, 2014Lincoln/ford: on some vehicles and trucks, there is a popping, squealing, binding or grinding noise come from power seats when moving backwards or forward. Model 2009-2015 f-150…
Seats: other model years
Other parts of the 2011 Ford Flex
57 complaintsEngine
25 complaintsTransmission and drivetrain
19 complaintsOther or unknown
12 complaintsElectrical system
9 complaintsBrakes
8 complaintsEngine cooling
7 complaintsFuel system
6 complaintsWheels
5 complaintsBody and structure
4 complaintsTires
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaints
← All problems reported for the 2011 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology