2015 Ford Flex Steering Problems
- Complaints
- 19about this part
- Share
- 17%of 115 total for the year
- Median mileage
- 69,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 19 complaints about the steering of the 2015 Ford Flex, 17% of the 115 complaints for this model year. Where a mileage was given, the median is 69,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Power steering suddenly failed. System warned of vsc fault, then steering assist fault, then there was no power assist, at 50mph. I was driving straight on an airport access road. The problem persisted for a 2 miles or so, when I was able to get it off the road safely. When I turned off the ignition and re-started a few minutes later, the problem was gone, as were the warnings.”
NHTSA complaint #11122396, filed 2018-08, 69,000 miles“My wife was driving steering fault service now warningappeared next day I was leaving work & power steertning went out was on hyway ( not many turn ) made home luckly my wife not driving steering went out with no warning towed to Ford dealer they replaced steering gear assmbly $ 2600”
NHTSA complaint #11348406, filed 2020-08, 52,235 miles“My car Ford FLEX 2015 limited awd (made in canada) and its out of warranty yesterday only without any warning I used my car at morning normally and no issue I stoped at supermarket the back to car and start the engine and I see message alert steering assist malfunction service required and the steering became very heavy too much power need to move it right or to left ..then after that one warning message came service advancetrac”
NHTSA complaint #11338730, filed 2020-07, 42,874 miles“My power steering failure indicator came on (while I was driving), indicating a need for immediate service. Upon testing, it was determined that the steering gear was faulty...on a 2015 vehicle!! This could have caused an accident if the gear failed while I was driving. I would not expect such a failure in a 2015 vehicle. It looks like previous Ford models have been recalled due to a similar issue. I think there must be a design or manufacturing flaw. …”
NHTSA complaint #11011309, filed 2017-07, 73,000 miles“On july 5, 2018 I was driving at 35 MPH on a city road when a warning light with the words steering assist fault, service required suddenly came on and the steering stopped working almost entirely. There was very little manual ability to steer the car. Fortunately we were on a very wide, empty road, so I was able to use both lanes and get the car to my house. If this had occurred on a busy city street or narrow lane, with any kind of traffic, we could have easily been in a serious, even fatal collision. …”
NHTSA complaint #11110069, filed 2018-07, 56,800 milesRelated service bulletins
- 10144215Jul 20, 2018Some 2015-2018 Flex, Taurus, Police Interceptor Sedan, and 2016 Navigator vehicles may exhibit a turn signal that does not operate as expected when the steering column…
- 10095995Nov 17, 2016Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 3 | 1% |
| 2018 | 2 | 3% |
| 2017 | 3 | 7% |
| 2016 | 8 | 8% |
| 2015 | 19 | 17% |
| 2014 | 66 | 27% |
| 2013 | 149 | 26% |
| 2012 | 24 | 38% |
| 2011 | 57 | 40% |
| 2010 | 32 | 23% |
| 2009 | 18 | 10% |
Other parts of the 2015 Ford Flex
33 complaintsFuel system
18 complaintsElectrical system
13 complaintsOther or unknown
13 complaintsEngine
11 complaintsTransmission and drivetrain
11 complaintsSuspension
7 complaintsVehicle speed control
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsElectronic stability control
1 complaintsSeat belts
1 complaintsSeats
1 complaints
← All problems reported for the 2015 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology