2015 Ford Flex Back-over prevention (rear camera) Problems
- Complaints
- 34about this part
- Share
- 29%of 116 total for the year
- Median mileage
- 100,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 34 complaints about the back-over prevention of the 2015 Ford Flex, 29% of the 116 complaints for this model year. Where a mileage was given, the median is 100,000 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2015 Ford Flex. The contact stated that while reversing, the back-over prevention screen failed to function as intended. Additionally, the message “Camera not Available” was displayed. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.”
NHTSA complaint #11683890, filed 2025-08, 115,000 miles“The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 82,000.”
NHTSA complaint #11769541, filed 2026-10, 82,000 miles“The contact owns a 2015 Ford Flex. The contact stated that in the past 6 months, the rear-view camera was frequently inoperable. The contact stated that the failure of the camera was intermittent at first. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted once the failure became more frequent. The camera failure became more frequent, and the contact was advised that the part was not yet available for the recall repair. …”
NHTSA complaint #11719438, filed 2026-02, 100,000 miles“The contact owns a 2015 Ford Flex. The contact stated while driving at an undisclosed speed, the back-over prevention camera did not function as intended. The contact stated that the back-over prevention camera displayed an upside-down image. In addition, the contact stated that the back-over prevention camera did not deactivate for several minutes after the contact completed reversing. The vehicle was taken to the dealer where it was diagnosed with back over prevention module failure. …”
NHTSA complaint #11660876, filed 2025-05, 75,500 miles“The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that back over prevention screen was black while shifted into reverse. The approximate failure mileage was 115,000.”
NHTSA complaint #11728903, filed 2026-04, 115,000 milesRelated recalls
- 25V695000Oct 13, 2025Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion…Covers: Ford Flex 2015–2019, Taurus 2015–2016, 2018–2019, Escape 2015–2016 +7 more
Back-over prevention (rear camera): other model years
Other parts of the 2015 Ford Flex
19 complaintsFuel system
18 complaintsElectrical system
13 complaintsOther or unknown
13 complaintsEngine
11 complaintsTransmission and drivetrain
11 complaintsSuspension
7 complaintsVehicle speed control
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsElectronic stability control
1 complaintsSeat belts
1 complaintsSeats
1 complaints
← All problems reported for the 2015 Ford Flex
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology