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Visibility (wipers, defrost, mirrors)Part report

2019 Ford Flex Visibility (wipers, defrost, mirrors) Problems

Complaints
12about this part
Share
5%of 258 total for the year
Median mileage
95,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 12 complaints about the visibility of the 2019 Ford Flex, 5% of the 258 complaints for this model year. Where a mileage was given, the median is 95,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Rear view camera inoperative. Safety recall issued Dec of 24 and still no sign of a remedy from Ford. That makes 2 Safety recalls on my vehicle with no fix. The other 25V732 was issued Nov 25. I’ve already had 2 incidents that resulted in minor bumps and scratches in the rear due to loss of the camera. Great feature when you have it working”

NHTSA complaint #11729438, filed 2026-04

“My Ford reverse camera fails to display a correct image, decreasing driver visibility. It is nearly always displayed upside down or occasionally the image fails to appear at all. The parking guide lines also fail to display since January. There were no warning lights when the malfunction began in January 2023 and at that same time, the camera started remaining on while I drive forward, showing a live upside down view while driving forward for various amounts of time after shifting out of reverse. …”

NHTSA complaint #11528848, filed 2023-06

“The problem was with the backup camera. The problem started when we had about 25,000 miles on the car, I ended up getting the camera replaced at 36,000 miles. The camera worked properly 90 to 95% of the time. Sometimes it would just be fuzzy, sometimes it would be blank and say camera not available, and other times it showed everything upside down. Sometimes the obstacle beeper would work, and when the camera wasn't working the Beeper would not work. We were going on a trip over the recent Christmas holidays out of state and my wife wanted the Peace of Mind of having that camera working. …”

NHTSA complaint #11564183, filed 2024-01

“When reverse gear is selected: The rear backup camera stop providing rear view. It sometime is a blank screen or reports rear camera is not available. With out the camera working as designed reverse collisions may not be avoided. I did contact the local ford dealer and they advised it was not a warranty issue. No other warning lights display.”

NHTSA complaint #11631257, filed 2024-12

“1) rear camera recall since November 2024, still no action. No rear vision on camera. 2) trim panel on driver door has flown off on highway twice, have area covered with black tape for a year now. I have heard nothing from Ford or dealer. Can't even get through to the dealer's service dept.”

NHTSA complaint #11734562, filed 2026-04

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
2019125%
2017410%
201622%
201522%
201473%
201392%
201223%
201132%
201054%
200974%

Other parts of the 2019 Ford Flex

Back-over prevention (rear camera)
145 complaints
Body and structure
59 complaints
Other or unknown
53 complaints
Electrical system
23 complaints
Engine
6 complaints
Suspension
6 complaints
Lane departure
4 complaints
Steering
3 complaints
Transmission and drivetrain
3 complaints
Air bags
2 complaints
Engine cooling
2 complaints
Seat belts
2 complaints

← All problems reported for the 2019 Ford Flex

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology