2008 GMC Acadia Seat belts Problems

“I purchased this vehicle used about 4 months ago. On 8-15-19, I activated the on star and was told about a recall for the air bag and the seat belt tensioner. I contacted a local dealership and was told that the recall had been closed. Can they actually refuse to fix this?”

“My wife fell asleep ran off the road struck a utility pole and a large dirt embankment. The air bags did not deploy nor did the belt tensioners,she hit the steering column so hard she it broke the column and broke her sternum. Our granddaughter was in the front passenger seat the air bag nor the tennsioners deployed resulting her back being broken in two places and also her foot was broken. I contacted general motors and they sent a man to download the computer information they sent me a copy of the info and later contacted me saying the info showed everything was working properly. …”

“5 year old child was in his 5 point harness child seat using the anchor system. He reached back and grabbed the vehicle seat belt that was not in use and wrapped it around his neck. The seat belt locked and started to choke him. We were unable to loosen it to get him out. Luckily we were pulling into our driveway when this happened and were able to get scissors and tools from the house. I held the seat belt away from his neck while my husband tried to detach the seat belt from the floor of the car. Being unsuccessful and our son starting to cry, we had to cut the seat belt to free our child. …”

“Seat belt flaw put child in danger. The middle third row seat belt would not unlatch; my six year old became tangled in it and had to be cut out, it was cutting off his air supply - after the incident, I looked in the manual which said there was a hidden key but I could not find such a key. If I had been involved in a crash or had to throw on the brakes suddenly, he could have been killed. After our failed attempts to free him while pulled over on the side of the road, I drove to the nearest house and borrowed scissors to cut him free. …”

“The passenger sensing system is not working properly. Sometimes it will indicate that it is on and other times it will indicate that it is off even when someone who weighs over 140 pounds sits on the passenger seat. It won't indicate that the person doesn't have their seatbelt on. Even if driving and person has been sitting, it won't turn on. If an accident occurs the airbags will not go off because it doesn't sense correctly.”