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Body and structurePart report

2012 GMC Acadia Body and structure Problems

Complaints
42about this part
Share
14%of 296 total for the year
Median mileage
62,368miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 42 complaints about the body and structure of the 2012 GMC Acadia, 14% of the 296 complaints for this model year. Where a mileage was given, the median is 62,368 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Liftgate struts did fail and the liftgate fell down uncontrollably. It happened exactly as mentioned in NHTSA campaign number 15v415000 but the dealership said my vehicle was not on the recall list so there was nothing they could do about the issue under warranty and I would need to pay for the repairs out of pocket.”

NHTSA complaint #11102998, filed 2018-06, 75,000 miles

“The lift gate opens and then immediately falls. It has hit me in the head a couple of times. The lift gate can only be held up if it is pushed up as high as it can go. I am short so that is hard for me to do. I also can't load/unload groceries if I'm holding the lift gate up. I let the lift gate close part way, holding it with my back as I try to load/unload groceries, but now the motor is pulling it closed on me and has trapped me up against the bumber! The car is always parked when we open/close the lift gate.”

NHTSA complaint #11176552, filed 2019-02, 122,800 miles

“Takat recall-I had my recall done on the liftgate in 2015. Yesterday my wife was getting bags of car and it fell on her head. She felt it and slide quickly from under. She already have problems with her head from other things..”

NHTSA complaint #10861170, filed 2016-04, 69,000 miles

“As my Gmc Acadia is sitting in the garage I pulled on the lift gate handle to open the tailgate. Confidence that it was good to step in an put my baby's stroller I proceeded to step in as soon as the lift gate got to it's peek the strut gave in and the gate came down about two feet or so striking me on top of my head. I managed get down as to not get heart the lift gate seems to be out of service because there is no way to open it and have it stay open. It jerks and then it closes itself.”

NHTSA complaint #10969128, filed 2017-03, 73,100 miles

“I opened the rear tailgate and while taking an object out of the back of the vehicle, the tailgate came crashing down on my head with great force. After physically recovering, I tested the tailgate and the issue repeated itself. I called kitahara Gmc in fresno, ca and scheduled a service appointment. Kitahara replaced the parts, but I was told that it is a wear part and that because there are no recalls there is no way for them to guarantee that the issue won't happen again. …”

NHTSA complaint #10678349, filed 2015-01, 38,800 miles

Related recalls

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202523%
202423%
202312%
202212%
202121%
202022%
201921%
201810%
201741%
201621%
201531%
201482%
201354%
20124214%
201193%
201082%
2009258%
20088710%
20074410%

Other parts of the 2012 GMC Acadia

Steering
46 complaints
Transmission and drivetrain
43 complaints
Other or unknown
42 complaints
Electrical system
41 complaints
Engine
35 complaints
Air bags
33 complaints
Fuel system
24 complaints
Exterior lighting
21 complaints
Visibility (wipers, defrost, mirrors)
12 complaints
Vehicle speed control
10 complaints
Electronic stability control
9 complaints
Brakes
8 complaints

← All problems reported for the 2012 GMC Acadia

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology