2021 GMC Acadia Back-over prevention (rear camera) Problems
- Complaints
- 7about this part
- Share
- 5%of 155 total for the year
- Median mileage
- 25,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the back-over prevention of the 2021 GMC Acadia, 5% of the 155 complaints for this model year. Where a mileage was given, the median is 25,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Vehicle purchased new mid-march 2021 and in less than 30 days the rear back-up camera stopped working intermittently. This has occurred several times and the vehicle is currently at the dealer being diagnosed.”
NHTSA complaint #11415501, filed 2021-05, 500 miles“I got into an accident because my back up crap camera did not warn me that a car had turned behind me. Also when and backing up and a car is coming it doesn’t indicate the car is coming until it’s behind me. I’ve taken it to the dealer and they say there’s nothing wrong with it. Also there is no break when you come too close to something in front of you.”
NHTSA complaint #11463901, filed 2022-05“We purchased the vehicle in March 2021 and within a few weeks, the rear camera started working intermittently. At one point, it displayed a black screen with a red warning triangle. The dealership ultimately replaced the camera and we haven't had the problem since.”
NHTSA complaint #11487101, filed 2022-09“Since purchase of this vehicle in Dec 2020, the rear camera vision has been intermittent. I originally thought it to be driver problem however I am now told that there is a module that needs to be replaced and it is not available and possibly not being manufactured at the present time. As a result the entire Camera parking assist system is completely out of service with no information on when the module may be available to repair the issue. …”
NHTSA complaint #11429267, filed 2021-08“The rear view camera was supposed to have been fixed during the safety recall in 2022, but two years later and over seven visits to dealership service repair shop, it still has not been fixed. GMC says they don't know how to fix it because they have tried everything and that because my warranty has been out one month - there is nothing they can do for me. My back up camera has not worked since the recall repair. What can I do? The car has been in the shop, who says they are contacting GMC Service Expert - but they are not communicating with me anymore. I have no car and no fix.”
NHTSA complaint #11586651, filed 2024-05Related recalls
- 22V709000Sep 22, 2022General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The…Covers: GMC Acadia 2020–2021, Cadillac XT6 2020–2021, XT5 2020–2021
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 3% |
| 2024 | 2 | 3% |
| 2023 | 2 | 4% |
| 2022 | 1 | 2% |
| 2021 | 7 | 5% |
| 2020 | 3 | 3% |
| 2019 | 3 | 1% |
| 2018 | 5 | 1% |
| 2017 | 4 | 1% |
| 2016 | 1 | 0% |
| 2014 | 1 | 0% |
| 2013 | 1 | 1% |
Other parts of the 2021 GMC Acadia
39 complaintsEngine
30 complaintsFuel system
30 complaintsOther or unknown
22 complaintsBrakes
19 complaintsSteering
18 complaintsTransmission and drivetrain
17 complaintsAir bags
10 complaintsForward collision avoidance
7 complaintsVehicle speed control
7 complaintsLane departure
4 complaintsEngine cooling
3 complaints
← All problems reported for the 2021 GMC Acadia
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology