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EquipmentPart report

2002 GMC Envoy Equipment Problems

Complaints
13about this part
Share
3%of 487 total for the year
Median mileage
43,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 13 complaints about the equipment of the 2002 GMC Envoy, 3% of the 487 complaints for this model year. Where a mileage was given, the median is 43,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“On june 26,2010, I had a flat tire. I own a 2002 Gmc Envoy. Luckily I was at home when I noticed I had a flat tire on the passenger side rear. I've changed flats before so I figured ok, I might as well get started. To my horror I discovered the hoist on the underside of the vehicle would not lower the spare tire. I could not believe this was happening. After trying for several hours underneath the vehicle I gave up. So my wife said call roadside assistance to help. I called them and they came to my home to assist. …”

NHTSA complaint #10343098, filed 2010-07, 49,929 miles

“I purchased my Gmc Envoy with 17,000 miles a year and a half ago. Since purchase, my radio has had to be replaced twice because the cd player stops working. Since the last time it was replaced which was about 6 months ago:my cd player has stopped working again. The delaer says that since my vehicle is out of warranty, I will have to buy a new radio. I do not understand this concept because the radio has a year warranty on it. This is ridculous because this will be the third radio and the car only has 45,000 miles. Am I going to have to replace my radio every 15,000 miles? …”

NHTSA complaint #10090571, filed 2004-09, 43,000 miles

“When the vehicle is on for an extended about of time (more than one hour) the surface of the radio gets extremely hot and has burnt my fingers. I confronted the dealership and they simply said to turn down the interior lighting (which was an insult). By surface I do not mean the buttons, but the surface around the buttons which is easily accessible. Numerous times I have reached down to adjust the radio and, while keeping my eyes on the road, touched the surface of the radio next to the buttons. This then made me jump at which time I easily could have lost control of the vehicle. …”

NHTSA complaint #10054530, filed 2004-01, 50 miles

“Gas smell both in and out of vehicle. Within a couple of days gas would leak after car was driven. Fuel pump leaked due to rusted pipe on fuel pump to fuel line. It is the only exposed steel fitting and sits on top of the gas tank where water and moisture can collect, which is then conducive to rusting.”

NHTSA complaint #10215780, filed 2008-01, 92,000 miles

“When vehicle is at a 1/4 tank or less, and gas is applied, vehicle will not accelerate. The dealership replaced the main computer chip. Please provide more details. Ts”

NHTSA complaint #10002352, filed 2003-01, 25,000 miles

Related recalls

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
200710%
200672%
200551%
200462%
2003103%
2002133%
2000314%
1999111%

Other parts of the 2002 GMC Envoy

Engine cooling
88 complaints
Transmission and drivetrain
83 complaints
Electrical system
70 complaints
Fuel system
56 complaints
Visibility (wipers, defrost, mirrors)
52 complaints
Air bags
41 complaints
Suspension
35 complaints
Exterior lighting
25 complaints
Brakes
24 complaints
Steering
20 complaints
Body and structure
20 complaints
Seat belts
17 complaints

← All problems reported for the 2002 GMC Envoy

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology