2013 GMC Sierra 1500 Air bags Problems

“I received a recall notice in july 2016, I inquired at the dealership about having the recall done. I was told that they do not have the parts during my first inquiry. On my 2nd inquiry, I was told that GM was awaiting court proceedings to be resolved regarding GM's responsibility and/or cost. Since then to date, my dashboard at the area of the passenger airbag has cracked and I still have not been able to resolve the matter.”

“My dashboard has a crack that appeared today that's located on the top left corner of my passenger side airbag. I called GM today and told them of the situation and they stated that they're aware of these cracks however there isn't a recall due to it not being a safety issue while driving. The GM lady asked me how many miles are on my truck so I told her it only has 29,204 miles and I'm the original first owner and bought my truck brand new from the dealer. …”

“My Gmc SIERRA 1500 has numerous cracks across the upper dash that have appeared over the life of the vehicle. I attempted to have the dashboard replaced under warranty but was denied. I recently had the passenger airbag replaced due to a recall. The dealership refused to replace the dashboard, and when they replaced the original cracked dashboard, many of the cracked pieces did not line up, leaving the dash looking further damaged. Please force Gmc to offer a recall of the substandard dashboard, or replace the dashboard during the replacement of the airbag.”

“My complaint is for the cracked dashboard just above the forward left corner of the passenger side airbag compartment. The dash cracked for no apparent reason; there is no known cause. My concern is both cosmetic and safety. Not only should a vehicle less than 5yrs old not have a cracked dashboard, but since the dash is cracked directly adjacent to the air bag compartment, and is apparently prone to cracking, there is the potential for the dash to splinter and project small pieces of plastic into the body of passengers if the airbag were to be deployed.”

“2013 Gmc siera15004wd it has been garage kept and hand washed! The dash is cracked over the steri g wheel and the passengers side airbag! This can't be safe! Not to mention it just turned to 40000 miles! And! The paint will chip off if so much as a fly hits it! And the paint on the roof has bubbles it! And they say it's hail damage! Reallly on just that part of the truck? I will never purchase another Gmc ( although me and my husband purchased 2 new ones within 6 months) they are cheaply made and expensive to buy! They should be banned from selling such junk! …”