2014 GMC Sierra 2500 Technical Service Bulletins

1,812 technical service bulletins (TSBs) are on record for the 2014 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10139309Mar 3, 2015Engine, Fuel system. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on and a misfire or a tick noise. Technician may find a Diagnostic Trouble Code P0300 set. If Service Information diagnosis does not isolate the cause of this concern inspect the valve operation.
• 10135371Mar 3, 2015Equipment, Electrical system. This informational bulletin provides information for fleet vehicles which details the proper configurations for the ignition key, fob, key tags and key rings.
• 10113727Mar 3, 2015Transmission and drivetrain. This preliminary informational bulletin provides technicians with information on the normal condition of white, milky or cloudy appearance of front differential fluid.
• 10113724Mar 3, 2015Electrical system. This informational bulletin provides information for fleet vehicles which details the proper configurations for the ignition key, fob, key tags and key rings.
• 10139306Mar 2, 2015Equipment, Electrical system. This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for…
• 10135368Mar 2, 2015Suspension. This preliminary informational bulletin provides technicians a recommendation for when they are performing a front end alignment and find an alignment dowel pin missing .
• 10113721Mar 2, 2015Suspension. This preliminary informational bulletin provides technicians a recommendation for when they are performing a front end alignment and find an alignment dowel pin missing .
• 10113720Mar 2, 2015Equipment. This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
• 10113573Feb 27, 2015Electrical system, Equipment. This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
• 10114440Feb 26, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install…
• 10114435Feb 24, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on, a tick noise, and engine misfire. Technician may find diagnostic trouble code P0300 stored. If published Service Information diagnostics do not lead to a repair gain access to the valves for inspection.
• 10113571Feb 24, 2015Electrical system. This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
• 10114432Feb 23, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install…
• 10114430Feb 20, 2015Engine. This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam…
• 10113566Feb 20, 2015Fuel system. This informational bulletin provides information for maintenance cleaning of the fuel injectors.
• 10114419Feb 18, 2015Fuel system. This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure after an oil change. Technician will inspect the oil filter part number PF63E. Part number PF48 oil filter will fit but will cause a low oil pressure concern.
• 10114411Feb 13, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on, a tick noise, and engine misfire. Technician may find diagnostic trouble code P0300 stored. If published Service Information diagnostics do not lead to a repair gain access to the valves for inspection.
• 10114408Feb 13, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The…
• 10113548Feb 13, 2015Suspension. This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle.
• 10113543Feb 12, 2015Suspension. This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle.
• 10113538Feb 11, 2015Tires, Wheels. This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
• 10113531Feb 9, 2015Equipment. This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
• 10113527Feb 6, 2015Exterior lighting. This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.
• 10113519Feb 5, 2015Electrical system, Equipment. This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
• 10113514Feb 3, 2015Tires. This informational bulletin communicates GM's position on use of nitrogen gas in tires.
• 10113512Feb 3, 2015Electrical system. This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
• 10114372Jan 30, 2015Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, "Error or Update failed Messages", navigation map not loading, Bluetooth or USB concerns. Technician should inspect the USB/SD card port for a SD card or a device plug into any of the USB ports.
• 10095364Jan 30, 2015Electrical system. This preliminary information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, “error or update failed messages”, navigation map not loading, bluetooth or usb concerns. Technician should inspect the usb/sd card port for a sd card or a device plug into any of the usb ports.
• 10095361Jan 30, 2015Equipment. This preliminary information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code io3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on…
• 10114369Jan 29, 2015Electrical system. This Preliminary Information communication provides information to the technician that some vehicles may have a high pitched whine noise from the vehicle noticed when driving in auto 4wd. When the transfer case control module has to move the transfer case actuator motor the higher current passing through the module causes an "electronic buzz or whine" within some of the capacitors in the module that can be heard by…
• 10095309Jan 29, 2015Electrical system, Transmission and drivetrain. This preliminary information communication provides information to the technician that some vehicles may have a high pitched whine noise from the vehicle noticed when driving in auto 4wd. When the transfer case control module has to move the transfer case actuator motor the higher current passing through the module causes an "electronic buzz or whine" within some of the capacitors in the module that can be heard by…
• 10114365Jan 27, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon with Diagnostic Trouble Code P0300 and an engine misfire. Technician will need to inspect the valve operation, if the valve or valves are not moving the Active Fuel Management lifters and guide on the bank with the concern and the oil pump and oil pan assembly should be replaced.
• 10095302Jan 27, 2015Engine. This preliminary information communication provides information to the technician about vehicles that may have a service engine soon with diagnostic trouble code p0300 and an engine misfire. Technician will need to inspect the valve operation, if the valve or valves are not moving the active fuel management lifters and guide on the bank with the concern and the oil pump and oil pan assembly should be replaced.
• 10139438Jan 26, 2015Equipment. This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
• 10139437Jan 23, 2015Electrical system. This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
• 10139436Jan 23, 2015Equipment. This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
• 10139433Jan 23, 2015Electrical system. This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
• 10139430Jan 22, 2015Wheels. This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
• 10139428Jan 22, 2015Equipment. This technical bulletin provides a procedure to correct a customer concern of reduced heater performance with winter grille cover installed.
• 10114354Jan 21, 2015Engine cooling. This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in…
• 10094982Jan 21, 2015Equipment, Engine, Transmission and drivetrain. This preliminary information communication provides information to the technician that some vehicles may have a service engine soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in…
• 10139422Jan 16, 2015Engine cooling. This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
• 10139421Jan 16, 2015Electrical system. This informational bulletin adds models to information on voltmeter gauge fluctuation due to regulated voltage control system and concerns about camper/trailer battery charging.
• 10114352Jan 15, 2015Tires, Wheels. This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10139415Jan 14, 2015Electrical system. This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
• 10139414Jan 14, 2015Equipment. This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
• 10114343Jan 14, 2015Equipment. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…
• 10114342Jan 14, 2015Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10095359Jan 14, 2015Equipment. This preliminary information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code io3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on…
• 10094888Jan 14, 2015Equipment, Electrical system. This preliminary information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This…

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