2014 GMC Sierra 2500 Technical Service Bulletins

1,812 technical service bulletins (TSBs) are on record for the 2014 GMC Sierra 2500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10150634Sep 19, 2014Equipment. This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
• 10150632Sep 19, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10142222Sep 19, 2014Equipment. This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
• 10142220Sep 19, 2014Fuel system. This informational bulletin provides information on top tier fuels and what brands are available.
• 10137801Sep 19, 2014Equipment. This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
• 10137799Sep 19, 2014Fuel system, Equipment. This informational bulletin provides information on top tier fuels and what brands are available.
• 10112244Sep 19, 2014Transmission and drivetrain, Electrical system. This Preliminary Information communication advises the technician that the Engine Control Module part number 12662034 is on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10150631Sep 18, 2014Electrical system. This informational bulletin provides information for an available BCM calibrations that would restore bulb outages when using a second stage manufacturer
• 10150630Sep 18, 2014Equipment, Engine cooling. This preliminary bulletin provides information on how to check for ice and/or snow build up and to install a radiator cover to correct the customers concern of reduced engine power and service engine message on.
• 10142219Sep 18, 2014Electrical system, Body and structure. This informational bulletin provides information for an available BCM calibrations that would restore bulb outages when using a second stage manufacturer
• 10142215Sep 18, 2014Engine cooling. The purpose of this document is to provide the Service Personnel with a guide to determine which Service Information documents and scan tool parameters to reference when encountering an: Exhaust Fluid Quality Poor Message Displayed, and a Reductant Fluid Quality Test Status that will Pass, Time Out, Fail or Interrupt and other DEF Messages that may be observed.
• 10137798Sep 18, 2014Exterior lighting. This informational bulletin provides information for an available BCM calibrations that would restore bulb outages when using a second stage manufacturer
• 10137794Sep 18, 2014Engine cooling. The purpose of this document is to provide the Service Personnel with a guide to determine which Service Information documents and scan tool parameters to reference when encountering an: Exhaust Fluid Quality Poor Message Displayed, and a Reductant Fluid Quality Test Status that will Pass, Time Out, Fail or Interrupt and other DEF Messages that may be observed.
• 10150628Sep 17, 2014Equipment. This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
• 10142211Sep 17, 2014Equipment. This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
• 10137790Sep 17, 2014Equipment. This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
• 10150627Sep 16, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10150626Sep 16, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10142208Sep 16, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10142207Sep 16, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10137787Sep 16, 2014Equipment. This information bulletin provides the dealers on how to submit a product information report.
• 10137786Sep 16, 2014Equipment. This informational bulletin provides additional information to the technicians and how to submit a field product report.
• 10112232Sep 16, 2014Engine, Transmission and drivetrain. This Preliminary Information communication advises the technician that the engine part number 19317708 and 19316786 restriction through General Motors Product Quality Center has ended. Dealer can now order parts through the normal Customer Care and Aftersales parts process.
• 10112228Sep 15, 2014Fuel system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on. Technician may find a P0420, P24A0 and/or P2463 set. Technician should use published Service Information diagnostics for the Diagnostic Trouble Code. If the diagnostic leads to diagnosis or replacement of the Q57 Indirect Exhaust After treatment Fuel Injector, document all of…
• 10112224Sep 12, 2014Engine, Transmission and drivetrain. This Preliminary Information communication advises the technician that the Engine Control Module part number 12656993 and 12662034 placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10094823Sep 10, 2014Equipment. This preliminary bulletin provides a information on how to remove the seized temperature sensors from the dpf.
• 10112216Sep 9, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.
• 10112215Sep 9, 2014Fuel system, Equipment. This Preliminary Information communication advises the technician that the Diesel Oxidation Converter part numbers 15231895, 22768282, 22770967, 22887212, 22893734 and 22977171 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
• 10112214Sep 9, 2014Electrical system, Transmission and drivetrain, Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have a repeat service 4 wheel drive message. Technician may find Diagnostic Trouble Codes C0398, C038D or C0397. Technician will need to reprogram the Transfer case control module with latest software available through tis2web.
• 10112209Sep 4, 2014Equipment. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
• 10254238Sep 1, 2014Body and structure. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
• 10253583Sep 1, 2014Engine cooling. Information on Removing Seized Exhaust Temperature Sensors.
• 10247707Sep 1, 2014Body and structure, Other or unknown. Roof Beacon Inoperative.
• 10247705Sep 1, 2014Wheels, Steering, Suspension. Steering Wheel Vibration Or Customers Looking To Add Steering Stabilizer.
• 10246592Sep 1, 2014Engine cooling. Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System Driver Information Center Messages
• 10245346Sep 1, 2014Equipment. Roof Beacon Inoperative.
• 10245344Sep 1, 2014Steering. Steering Wheel Vibration Or Customers Looking To Add Steering Stabilizer.
• 10070944Sep 1, 2014Engine cooling. Summary to be provided on a future date.
• 10070571Sep 1, 2014Steering. Summary to be provided on a future date.
• 10056471Sep 1, 2014Electrical system. Chevrolet/gmc: to reprogram instrument cluster panel, service procedure has been provided in regards to base warranty expired with an incorrect odometer reading, on some vehicles. Model 2014 silverado 1500, sierra 1500, 2015 suburban, tahoe, yukon, silverado 2500, 3500, sierra 2500, 3500.
• 10112205Aug 29, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that will not connect to OnStar. Technician may find Diagnostic Trouble Code B2470-04 set in the Vehicle Communication Interface Module also a red LED on the OnStar keypad will be on. Technician will need to follow published diagnostics for the Diagnostic Trouble Code.
• 10138703Aug 28, 2014Engine cooling, Equipment. This informational bulletin advises of a new testing tool for EGR cooling pressure tester.
• 10138702Aug 28, 2014Engine cooling, Fuel system. This informational bulletin provides additional information on DEF filling, frozen tank and general information.
• 10138701Aug 28, 2014Engine cooling, Fuel system. This informational bulletin provides general information and helpful guidelines to use when diagnosing and repairing diesel exhaust fluid related DIC warnings and messages.
• 10112203Aug 28, 2014Steering. This Preliminary Information communication provides information to the technician about vehicles that have a steering wheel vibration. Some customers may be looking to add steering stabilizer. Technician may find that a steering stabilizer is listed in the parts catalog group but is not intended to address vibrations or brake pulsations.
• 10138697Aug 26, 2014Engine, Electrical system, Equipment. This informational bulletin provides additional information on identifying duramax aftermarket power up devices that may cause damage to the engine and not covered under warranty.
• 10138696Aug 26, 2014Equipment, Engine cooling, Fuel system. This informational bulletin explains possible normal diesel engine noises.
• 10138693Aug 25, 2014Equipment, Electrical system. This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
• 10138692Aug 25, 2014Equipment. This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
• 10138688Aug 21, 2014Engine cooling, Equipment. This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers.

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