2020 GMC Terrain Back-over prevention (rear camera) Problems

“Backup camera stopped working and displays a blue screen stating “service backup camera.” This was an issue when the vehicle was under 3 year manufacturer bumper to bumper warranty and was fixed by dealer at no cost. Now this same issue has occurred again approximately 3-4 years later. I thought at first this was an issue specific to my vehicle but now after doing research I see this is an issue across several GMC Terrian vehicles and other GM vehicles. This issue should be fixed by the manufacturer for all vehicles affected. …”

“My backup camera in my 2020 vehicle has failed twice. Once was covered under manufacturer's warranty, and it then failed again 14 months later, which is not covered under warranty. As explained by the dealer, a parts warranty is 12 months if covered under manufacturer warranty and 24 months if paid for by the owner. Different warranties for the same part? Additionally, there is a service bulletin out about this issue as MANY other owners are reporting the same issue. The camera parts are being damaged by water intrusion . …”

“The contact owns a 2020 GMC Terrain. The contact stated while in reverse(R), the back over prevention camera displayed a blue image on the screen. The dealer was notified of the failure but offered no assistance. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 58,000.”

“The contact owns a 2020 GMC Terrain. The contact stated that upon shifting to reverse(R), the rear-view camera image was blue, and the parking sensor beeping sound was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear-view camera needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.”

“The contact owns a 2020 GMC Terrain. The contact stated while reversing, the rearview camera screen displayed a blue image. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 104,000.”