2020 GMC Terrain Other or unknown Problems
- Complaints
- 36about this part
- Share
- 18%of 197 total for the year
- Median mileage
- 3,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 36 complaints about the other or unknown of the 2020 GMC Terrain, 18% of the 197 complaints for this model year. Where a mileage was given, the median is 3,000 miles. 1 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Purchased new 2020 Gmc Terrain w/7miles. Left dealership on my way home, and within 20 miles, received a message on dash-> service - ESC - dismiss. Check engine light flashed several times, and the SUV slowed down at least 10 miles from 65miles per hour. After engine light stopped blinking, I continues home around 30 miles more with no more problems. Called my sales person the next day, and he did not know what ESC was. (electronic stability control) he called me back and indicted the vehicle may need a software update. …”
NHTSA complaint #11373835, filed 2020-11, 27 miles“I was driving on the highway below the speed limit when I heard a pop that sounded like a balloon and instantly the sound of wind getting into the car. I pulled over and found that the sunroof was rapidly shattering. I did not see a rock that had hit it. Maybe the tempered glass just exploded. I was not driving very close by any other vehicles at the time, but was on the highway.”
NHTSA complaint #11698362, filed 2025-11“I had an incident this morning when I put my car in park position it remained in reverse. I took it out of park and put in drive then I put forward but the vehicle still remained in reverse. I turned the vehicle off and it still remained in reverse. Ali controls on infotainment panel was inoperable. ( example: I couldn’t turned off or turned radio).”
NHTSA complaint #11436089, filed 2021-10“During a vehicle accident, my 2.5 year old daughter's car seat detached from the base and landed in the back part of my part. We were t-boned on the passenger side back seat. We spun and the car seat detached and she was flung around the car. She had severe whiplash, a contusion and possible fabric burn on her head. She was buckled in properly and the car seat was properly installed. Yes, all parties (other than manufacturer) saw and inspected the car seat.”
NHTSA complaint #11675295, filed 2025-07“Dash had gone black intermittently, did not know what speed I was going. OnStar called oor phone multiple to notify us that our airbags we're offline for ten days no warning light on dash until one to two days later . Took to service was informed that gear shift control, engine control module, passenger presence module and airbag sensor needed replaced. All within a month of purchase of said USED vehicle. Vixed under warranty. …”
NHTSA complaint #11460096, filed 2022-04Related service bulletins
- 11037555Sep 26, 2026This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11035340Jul 21, 2026PI to help diagnose A/C concern
- 11030974Apr 1, 2026This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030360Mar 27, 2026This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.
- 11030092Mar 9, 2026This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11029950Mar 2, 2026This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
- 11027697Jan 16, 2026This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
- 11027701Jan 14, 2026This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 9 | 27% |
| 2025 | 2 | 15% |
| 2024 | 13 | 24% |
| 2023 | 7 | 17% |
| 2022 | 9 | 15% |
| 2021 | 4 | 11% |
| 2020 | 36 | 18% |
| 2019 | 21 | 11% |
| 2018 | 36 | 16% |
| 2017 | 20 | 15% |
| 2016 | 13 | 9% |
| 2015 | 21 | 7% |
| 2014 | 16 | 5% |
| 2013 | 27 | 7% |
| 2012 | 37 | 10% |
| 2011 | 34 | 9% |
| 2010 | 18 | 6% |
Other parts of the 2020 GMC Terrain
72 complaintsEngine
58 complaintsFuel system
31 complaintsTransmission and drivetrain
28 complaintsElectrical system
27 complaintsVehicle speed control
11 complaintsForward collision avoidance
8 complaintsBack-over prevention (rear camera)
6 complaintsBody and structure
5 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsAir bags
3 complaintsEngine cooling
3 complaints
← All problems reported for the 2020 GMC Terrain
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology