2020 GMC Terrain Electrical system Problems
- Complaints
- 27about this part
- Share
- 14%of 197 total for the year
- Median mileage
- 5,600miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 27 complaints about the electrical system of the 2020 GMC Terrain, 14% of the 197 complaints for this model year. Where a mileage was given, the median is 5,600 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Twice within the last two months my entire radio shut off, my screen went black and so did my gauges for at least 20 seconds. Then they just came back on and picked up where it left off.”
NHTSA complaint #11374234, filed 2020-11, 5,600 miles“While starting vehicle the infotainment screen went black and nothing would work. Stayed this way while driving. Stopped turned off car and still didnt work. Was told it was the data communications module.”
NHTSA complaint #11414329, filed 2021-04, 4,200 miles“Vehicle has not recently been inspected, backup camera has recently gone out leaving only a blue screen with service rear vision system to my knowledge nothing has happened to the unit that would cause this. Regular day to day driving, there was nothing that would have given me any notice that this would be happening.”
NHTSA complaint #11631285, filed 2024-12“Driving down the road at 40mph when the car shifts to park, the brake and steering wheel lock up and the car won’t accelerate. I had to pull over because I almost crashed due to the abrupt shift. Once pulled over I tried to restart the car but once off and back on it wouldn’t allow me to shift or drive it. The steering wheel and brake remained locked. It has happened several times over the past week.”
NHTSA complaint #11548437, filed 2023-10“Dash had gone black intermittently, did not know what speed I was going. OnStar called oor phone multiple to notify us that our airbags we're offline for ten days no warning light on dash until one to two days later . Took to service was informed that gear shift control, engine control module, passenger presence module and airbag sensor needed replaced. All within a month of purchase of said USED vehicle. Vixed under warranty. …”
NHTSA complaint #11460096, filed 2022-04Related service bulletins
- 11019017Apr 10, 2025This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
- 11017595Apr 3, 2025This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- 11017244Mar 31, 2025The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other…
- 11017207Mar 21, 2025This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414…
- 11016948Mar 14, 2025This service bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) but Will Not Crank or Start (Loss of…
- 11017035Mar 13, 2025This service bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive…
- 11016946Mar 13, 2025This service bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick Start/Stall, No FOB Detected, Key FOBs Inoperative, B3924 00, B3925…
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11014239Jan 29, 2025This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 5 | 15% |
| 2025 | 4 | 31% |
| 2024 | 7 | 13% |
| 2023 | 7 | 17% |
| 2022 | 7 | 12% |
| 2021 | 7 | 19% |
| 2020 | 27 | 14% |
| 2019 | 39 | 21% |
| 2018 | 35 | 15% |
| 2017 | 9 | 7% |
| 2016 | 9 | 6% |
| 2015 | 31 | 10% |
| 2014 | 31 | 10% |
| 2013 | 22 | 6% |
| 2012 | 32 | 9% |
| 2011 | 29 | 8% |
| 2010 | 48 | 17% |
Other parts of the 2020 GMC Terrain
72 complaintsEngine
58 complaintsOther or unknown
36 complaintsFuel system
31 complaintsTransmission and drivetrain
28 complaintsVehicle speed control
11 complaintsForward collision avoidance
8 complaintsBack-over prevention (rear camera)
6 complaintsBody and structure
5 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsAir bags
3 complaintsEngine cooling
3 complaints
← All problems reported for the 2020 GMC Terrain
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology