2020 Honda HR-V Problems
Compared with other Honda HR-V years
Fewer complaints than typical for this model
33/100 0.7× a typical year · 50 = typical
- Complaint rate is 0.7× that of a typical Honda HR-V year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 9 of its 85 complaints were filed by the end of 2022.
- Most reported problem: Fuel pump recall parts unavailable for months (19 complaints, median 30,000 mi).
- 5 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 85filed with NHTSA
- Median mileage
- 37,000miles, 21 complaints with mileage
- Recalls
- 5campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- 5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 30 mpgcombined, 1.8L 4-cyl FWD · 28 city / 34 hwy
Sources: NHTSA records for the 2020 Honda HR-V (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
What owners report
Owners of the 2020 Honda HR-V most often describe two kinds of trouble: a digital instrument display that goes blank or flickers with unreadable characters, and an open fuel-pump recall that many say left them waiting months for parts. A smaller but more costly group describes CVT transmission failures, usually at higher mileage, where the car suddenly loses power or drops to low speed while driving.
- Fuel system
Fuel pump recall parts unavailable for months
- 19 complaints (22%)
- median 30,000 mi at 4.8 yrs old (5 state mileage, few)
- filed 2024–2026
Many complaints center on NHTSA recall 23V858000 for the low-pressure fuel pump: owners say they received the notice but were told the remedy parts were not available, sometimes for many months. Some describe stalling, hesitation on acceleration, hard starting or a fuel odor in the cabin while waiting. A few report the recall repair was done and the car still stalled afterward. Reported across a wide mileage range, from around 10,000 to 80,000 miles, often while driving at low speed or after parking.
What to check: Confirm in writing whether recall 23V858000 has been completed on the specific vehicle, and get the repair order if it has. Ask whether the car has ever stalled, hesitated or shown a check-engine light.
2 excerpts from owner complaints in NHTSA records
“My car has a fuel recall and is jerkings. Today the car almost does not start. I have 1 year trying to fix this recall with different dealers but they always say that the part is over. I have only this car in my house and 3 dependents. Can somebody help me? Thank you in advance for the help!”
NHTSA complaint #11636191, filed 2025-01“There has been an open recall on the vehicle since 12/13/2023 almost a year I have called and they sent a letter saying parts were in. I went over to the place they do not have the part. They said they have gotten one part per month for 500 vehicles on recall list.”
NHTSA complaint #11614595, filed 2024-09 - Electrical system
Digital instrument display blanks or flickers
- 11 complaints (13%)
- median 65,000 mi at 4.5 yrs old (1 states mileage, few)
- filed 2024–2026
Owners describe the right-hand digital display — the one showing fuel level, mileage and gear — going dark at startup or flickering on with garbled, unreadable characters. Some say it worked intermittently at first and then stayed blank, leaving them without a fuel gauge or odometer reading. Complaints mention dealers quoting high diagnostic or repair charges, and several owners say they were told the problem is common on this model. Reported from roughly 20,000 to 65,000 miles, with no clear pattern tied to temperature or weather.
What to check: Start the car cold and watch the right-side display through a full startup cycle; ask whether the cluster has ever been replaced or repaired. A service bulletin notes that Honda was collecting information on blank or inoperative audio screens in these vehicles.
2 excerpts from owner complaints in NHTSA records
“I have a 2020 Honda HRV and the gas gauge flickers on and off. I have overheard technicians say this is a common problem with the HRV. The dealer wants to charge 177 to hook it up on the computer to diagnose the HRV. This HRV has only 20,000 miles on it. It has struts that are going bad and this HRV has had all the services done. My wife drives it 2.6 miles a day. I think these issues need to be looked into further.”
NHTSA complaint #11719264, filed 2026-02“Dashboard where the fuel level is black and when it flickers on it show up as gibberish. Secondly, my infotainment system randomly has been rebooting while driving. When this happens my power steering seems to go out as well. I have others have been having the same issues.”
NHTSA complaint #11644672, filed 2025-02 - Transmission and drivetrain
CVT transmission failure and loss of power
Mentioned in 8 of 60 sampled complaints
Owners describe the CVT failing with little warning: a grinding or loud noise, warning lights across the dash, revving without acceleration, and the car dropping to about 20 mph or losing motive power entirely. Several say the dealer diagnosed internal transmission failure and recommended replacement, and some mention that a warranty extension applied to other model years but not their vehicle. Mostly reported between roughly 60,000 and 125,000 miles, often during highway driving.
What to check: Ask for the transmission service history and whether the CVT software product update and extended warranty coverage described in Honda service bulletins were applied. Listen for grinding or shuddering on a test drive and check for hesitation under acceleration.
2 excerpts from owner complaints in NHTSA records
“On 3/15/26 the CVT transmission on my 2020 HRV EX-L failed while driving on I-95 near Fairfield, CT. My dashboard lit up like a Christmas tree and the car decelerated and would not go past 20 miles per hour. My safety was put at risk because this happened suddenly doing 60 mph highway. There was no indication of an issue with the transmission when I visited the Honda Service center on Friday, 3/13 to repair a lose panel. They saw no issues. …”
NHTSA complaint #11727834, filed 2026-03“The transmission on my 2020 HRV Honda failed at 63,000 miles. We were at risk because we were driving on a freeway with speed limit of 70 mph and we could only go 30 mph. The problem has been identified by American Honda but they would not extend the warranty to 2020 cars. The transmission had to be replaced and the new one is working. They were no warning signs of the failure. American Honda is saying that the NHTSB is responsible for issuing all recalls. Please help. …”
NHTSA complaint #11623999, filed 2024-11 - Engine
Stalling, hard starting and no-restart
- 11 complaints (13%)
- median 41,000 mi at 4.9 yrs old (4 state mileage, few)
- 2 mention a crash, fire or injury
- filed 2023–2026
Owners report the engine cutting out at low speed, at stoplights or while driving uphill, sometimes with oil and battery warning lights and an emergency stop message on the panel. Some describe the car refusing to restart for minutes or after several attempts, and dealers or independent shops unable to reproduce the problem. A few complaints tie the no-start to a replaced powertrain control module. Reported from around 16,000 to 80,000 miles, often at low speed or when pulling away from a stop.
What to check: Ask whether the car has ever stalled or needed repeated attempts to start, and whether the fuel pump recall or any PCM-related repair has been done. A pre-purchase scan for stored codes is worthwhile.
2 excerpts from owner complaints in NHTSA records
“My car keeps stalling. It stalled on me about 10 times already. It keeps happening when I’m driving slow and on a stop light. I took it to 2 mechanics and they said the system is not showing anything. I took it to the dealer and said the same thing. The dealer had my car for 3 days, trying to test drive it but they said nothing happened and they don’t know what’s wrong. I took the car back, drove it the next day and it stalled on me again. It stalled on a parking lot, it stalled on a stop light 4 times today 9/25/2025. …”
NHTSA complaint #11689726, filed 2025-09“while driving 40 MPH, the vehicle stalled. The oil and battery warning lights illuminated. After shutting the vehicle off and turning it over 3 times, the vehicle's engine restarted. 2020 Honda HR-V Touring with 16,900 miles. Manufactured on 1/'20”
NHTSA complaint #11596244, filed 2024-06 - Forward collision avoidance
Honda Sensing warning lights and camera faults
Mentioned in 4 of 60 sampled complaints
Owners describe clusters of dashboard warnings for collision mitigation, road departure mitigation, adaptive cruise, lane keeping and auto high beams appearing together, sometimes on and off during a drive. Complaints say a dealer traced the warnings to a failed forward camera needing replacement, and that the repair is expensive. In some cases a battery replacement was tried first without resolving the lights. Reported from about 38,000 to 84,000 miles, appearing intermittently while driving.
What to check: On a test drive, confirm the lane keeping, adaptive cruise and collision warning systems initialize without fault messages, and ask whether the forward camera has been replaced or recalibrated.
2 excerpts from owner complaints in NHTSA records
“These system indicator lights repeatedly show on the dashboard. 1. Brake System 2. ACC LKAS 3. Land Departure Problem 4. Some Driver Assist Systems Cannot Operate: Clean Front Windshield 5. Lane Keeping Assist Problem LKAS 6. Collision Mitigation System Problem 7. Road Departure Mitigation System Problem 8. Auto High-Beam Problem 9. Adaptive Cruise Control Problem I have taken the car to two different Honda dealerships for diagnostic. The mechanic speculated it 'could' be a battery issue so I purchased a new battery. …”
NHTSA complaint #11604403, filed 2024-07“LKAS lights all came on and ACC warnings. Brake system and auto high beams. Mechanic seems to think it’s the camera, car only has 84,000 miles on it and very well taken care of. This seems to be a big common issue with a lot of HRVs and it’s expensive to fix.”
NHTSA complaint #11754823, filed 2026-08
Buying note. Ask for documentation that recall 23V858000 (fuel pump) and the rearview camera recall have been completed, and check the instrument display and driver-assist warnings on a cold start. A pre-purchase inspection that includes a scan for stored codes and a CVT test drive is worth the cost on this model year.
Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 85 consumer complaints for the 2020 Honda HR-V. 21 of the complaints include a mileage, and 71% of those were filed for vehicles with under 50,000 miles; the median is 37,000 miles. Of all complaints, 8 involved a crash, 2 a fire, 2 an injury, according to the filers. NHTSA lists 5 recall campaigns and 98 technical service bulletins for this model year. Compared with the other 7 Honda HR-V model years that have at least 25 complaints and are old enough to compare, this one scores 33 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Fuel system26 31%
- Electrical system20 24%
- Engine10 12%
- Other or unknown8 9.4%
- Air bags7 8.2%
- Lane departure6 7.1%
- Brakes5 5.9%
- Vehicle speed control5 5.9%
Also reported: Back-over prevention (rear camera) (1), Exterior lighting (1), Seats (1), Steering (1), Wheels (1).
Example complaints
Fuel system: “Bought new Honda from dealer, less than 4700 miles. Car would not accelerate after pushing gas pedal on highway and local while driving, it slows down to a dangerous speed.”
NHTSA complaint #11406148, filed 2021-04, 5 milesElectrical system: “I have been experiencing an issue with my car alarm activating unexpectedly when I park. I took it to the dealership for assistance, and they informed me that the car is unable to recognize my key. They recommended reprogramming it to resolve the issue. With an estimate of $ 1167.88.”
NHTSA complaint #11655063, filed 2025-04Transmission and drivetrain: “Sometimes when I am driving on any road flat, incline, up a hill/mountain trying to merge into traffic/pass a vehicle. I think I covered all of the situations. There is a DRAMATIC LOSS OF POWER or a PLAY or SOMETHING where I have to push the accelerator all the way to the FLOOR in order for it to get gas or gain speed to pass or to accomplish the task at hand. My 2020 HR-V only has a little over 17,500 miles. I also only put in gas from QT which is a TOP TIER GASOLINE. …”
NHTSA complaint #11506321, filed 2023-02Engine: “As I was driving, the car slowed down and wouldn’t go past 20mph. It also lost power to the radio more than a few times and I just purchased the vehicle on 06/26/25.”
NHTSA complaint #11678860, filed 2025-08Mileage when problems were reported
71% of the 21 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 11,000 and 53,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2020 Honda HR-V. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| HR-V · SUV AWD | ★★★★★ | 4 / 4 | 5 | 5 | 4 · 13.5% risk |
| HR-V · SUV FWD | ★★★★★ | 4 / 4 | 5 | 5 | 4 · 15.3% risk |
Driver aids listed by NHTSA for the 2020 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.
Neighbouring years: 2019: same overall rating; 2021: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2020 Honda HR-V version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| HR-V AWD | 1.8L 4-cyl | CVT | 27 | 31 | 29 | $2,300 |
| HR-V AWD | 1.8L 4-cyl | CVT | 26 | 31 | 28 | $2,400 |
| HR-V FWD | 1.8L 4-cyl | CVT | 28 | 34 | 30 | $2,250 |
| HR-V FWD | 1.8L 4-cyl | CVT | 28 | 34 | 30 | $2,250 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 26V332000May 21, 2026Air bags › Sensor › Occupant classification › Front passengerCovers: Honda HR-V 2019–2021, Acura MDX 2017–2020, 2022–2026, Honda Odyssey 2018–2026 +14 more
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V…
- 24V384000May 31, 2024Back over prevention › SoftwareCovers: Honda HR-V 2019–2022, Fit 2018–2020
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles that were previously recalled under NHTSA recall number 23V-046. The rearview camera image may not display when the engine is started with a key, due to a design…
- 24V064000Feb 1, 2024Air bags › Sensor › Occupant classification › Front passengerCovers: Honda HR-V 2020–2022, Acura RDX 2020–2022, Honda Odyssey 2020–2022 +13 more
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020…
- 23V858000Dec 18, 2023Fuel system, gasoline › Delivery › Fuel pumpCovers: Honda HR-V 2018–2020, 2023, Accord 2013–2023, CR-V 2013–2023 +17 more
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda…
- 23V046000Feb 2, 2023Back over prevention › Display functionCovers: Honda HR-V 2019–2022, Fit 2018–2020
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Fit and 2019-2022 HR-V vehicles. The rearview camera image may not display when the engine is started with a key, due to a design error in the audio display power circuit. As such, these…
Recall details for the 2020 Honda HR-V → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 98 on record; the latest 10 are shown.
- 11015013Feb 20, 2025Transmission and drivetrain. Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7…
- 10245277Nov 3, 2023Transmission and drivetrain. Service News - Some customers have complained of fluid leaking from the rear differential after it has been serviced due to over-torqueing of the drain plugs during servicing.
- 10236086May 3, 2023Transmission and drivetrain. Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7…
- 10233682Mar 31, 2023Suspension. Dealer Message Request for Visit: 2018-2022 Accord & HR-V Front Damper Noise (ACTION REQUIRED)
- 10219534Aug 25, 2022Visibility (wipers, defrost, mirrors). Servicenews article - If you are inspecting an HR-V and notice oil residue on the A/C condenser, it's not always an indication that the condenser is leaking refrigerant. The source of oil residue…
- 10216883Jul 11, 2022Visibility (wipers, defrost, mirrors). Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would…
- 10215478Jun 3, 2022Equipment. Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-VS that exhibit a leak at the A/C Condenser. To better understand the cause of this condition, AHM would…
- 10213584May 25, 2022Visibility (wipers, defrost, mirrors). Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would…
- 10213575May 20, 2022Visibility (wipers, defrost, mirrors). Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would…
- 10213572May 16, 2022Visibility (wipers, defrost, mirrors). Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would…
Other model years of the Honda HR-V
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2027 | 6 | 8,535 | 0 | — | 28 | — | Too new |
| 2026 | 20 | 7,300 | 0 | 5 | 28 | — | Too new |
| 2025 | 48 | 6,666 | 1 | 5 | 28 | Too new to compare | Too new |
| 2024 | 110 | 11,490 | 4 | 5 | 28 | Too new to compare | Too new |
| 2023 | 688 | 13,500 | 3 | 5 | 28 | 100 · More | Too new |
| 2022 | 89 | 14,000 | 3 | 5 | 30 | 60 · Typical | Rising |
| 2021 | 64 | 24,500 | 4 | 5 | 30 | 34 · Fewer | Rising |
| 2020 | 85 | 37,000 | 5 | 5 | 30 | 33 · Fewer | Rising |
| 2019 | 241 | 25,614 | 7 | 5 | 30 | 82 · More | Rising |
| 2018 | 160 | 28,000 | 3 | 5 | 31 | 49 · Typical | Rising |
| 2017 | 123 | 20,000 | 0 | 5 | 31 | 25 · Fewer | Rising |
| 2016 | 243 | 53,000 | 2 | 5 | 31 | 51 · Typical | Stable |
All Honda HR-V model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 2020 Honda HR-V?
Owners of the 2020 Honda HR-V most often describe two kinds of trouble: a digital instrument display that goes blank or flickers with unreadable characters, and an open fuel-pump recall that many say left them waiting months for parts. The issues reported most often: Fuel pump recall parts unavailable for months; Digital instrument display blanks or flickers; CVT transmission failure and loss of power.
How many NHTSA complaints does the 2020 Honda HR-V have?
NHTSA recorded 85 consumer complaints for the 2020 Honda HR-V as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2020 Honda HR-V is reported most often?
Fuel system is named most often, in 26 complaints (31% of the total), followed by electrical system with 20.
Has the 2020 Honda HR-V been recalled?
NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2020 Honda HR-V do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2020 Honda HR-V 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2020 Honda HR-V get?
The EPA rates the 2020 Honda HR-V (HR-V FWD, 1.8L 4-cyl) at 30 mpg combined, 28 city and 34 highway, with an estimated annual fuel cost of $2,250 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2020 Honda HR-V reported?
Among the 21 complaints that include a mileage, the median is 37,000 miles and the middle half falls between 11,000 and 53,000 miles; 71% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.