2020 Honda Ridgeline Back-over prevention (rear camera) Problems

“AT odometer reading 35870, while loading the pickup for a trip home the backup camera failed. No local dealership was open on the weekend and we were 600 miles from home. Upon arrival, Monday, the local dealership was called and we were told the repair would not be covered by warranty and a similar recall on 2019 vehicles would not apply to 2020 model year for the same issue.”

“Scheduled my vehicle for recall related to the tailgate/camera/rear area warning system harness replacement for today 10-15-2024 after two notices. Upon arriving for my appointment, I learned that the dealer, Voyles Honda Marietta, GA does not have the parts, nor can they provide a time/date when parts would be available. Further, the Service Manager, Marvin, said the same parts issue is present with a fuel pump and electric steering campaign currently released. From prior involvement with many heavy truck campaign recalls, I know the O.E.M. …”

“The contact owns a 2020 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the back over prevention camera failed to operate as intended. The contact stated that the back over prevention camera displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.”

“The contact owns a 2020 Honda Ridgeline. The contact stated that the back-over prevention camera image failed to display an accurate image of the rear of the vehicle when shifted into reverse. The vehicle was taken to a local dealer where it was diagnosed that the back-over prevention camera wiring harness needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.”

“The contact owns a 2020 Honda Ridgeline. The contact stated that the rearview camera was intermittently inoperable while reversing. The contact stated that upon turning off and restarting the vehicle, the rearview camera became operable. There was no warning light illuminated. The contact received notification of NHTSA Campaign Numbers: 24V321000 (Back Over Prevention), and 24V064000 (Air Bags); however, the parts to do the recall repairs were not yet available. …”