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Visibility (wipers, defrost, mirrors)Part report

2020 Honda Ridgeline Visibility (wipers, defrost, mirrors) Problems

Complaints
10about this part
Share
6%of 170 total for the year
Median mileage
38,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the visibility of the 2020 Honda Ridgeline, 6% of the 170 complaints for this model year. Where a mileage was given, the median is 38,000 miles. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I had my driver and passenger side mirrors replaced because of the issued recall. However, the new driver's mirror is now very distorted and causes a fun-house effect. This is a safety issue and it impacts visibility and safe operation of the vehicle while in motion. A quick review of online owner forums reveals this to be a common issue after the original mirror recall was issued. Please get Honda to issue a new recall and replace with adequate, safe mirrors!”

NHTSA complaint #11570677, filed 2024-02

“The rear camera on my 2020 Honda Ridgeline has failed. The dealership identifies the wiring harness showing wires and has ordered a replacement. Right now I'm unable to see anything behind the vehicle. Only a Honda dealer has confirmed the problem. For a few weeks the problem would come and go but now only an abbreviated ladder like diagram shows up when putting the vehicle in reverse. No live picture. The truck has less than 25000 miles and never used commercially.”

NHTSA complaint #11557702, filed 2023-11

“I shifted the vehicle into reverse and the parking assist camera (backup camera) did not appear on the infotainment screen as it should. There is an active recall on the 2017 - 2019 models as Honda is aware of this problem with the tailgate wiring harness design. Backing up without the visual aid poses a serious safety threat to any pedestrians or vehicles that may not be seen due to the camera not working as it should. I have not yet scheduled a repair for this item but will update when the problem is remedied. There was no warning before this occured. It was sudden without any signs. …”

NHTSA complaint #11552740, filed 2023-10

“Honda Ridgeline model year 2020. Rear view camera intermittently not working. Issue can be temporally resolved by opening the tailgate in one of the two ways (flip down or swing out) Diagnosed by dealer as requiring a tailgate harness replacement. This appears to be same/similar to the 2017-2019 recall KCK 2017-19. (Honda service bulletin 22-049)”

NHTSA complaint #11564885, filed 2024-01

“The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) however, following the completion of the repair, the contact became aware that the replacement side-view mirrors reflected a severely distorted image, compromising the side-view visibility. The vehicle was taken to the dealer, but the request to replace the mirrors with the previous side-view mirrors was refused. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000.”

NHTSA complaint #11531693, filed 2023-07, 37,000 miles

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202522%
202445%
202332%
202243%
202144%
2020106%
201983%
201874%
2017185%
201113%
201037%
2008118%
2007117%
2006167%

Other parts of the 2020 Honda Ridgeline

Electrical system
49 complaints
Other or unknown
42 complaints
Engine
38 complaints
Forward collision avoidance
15 complaints
Back-over prevention (rear camera)
14 complaints
Exterior lighting
12 complaints
Air bags
10 complaints
Lane departure
10 complaints
Transmission and drivetrain
9 complaints
Fuel system
8 complaints
Brakes
5 complaints
Body and structure
4 complaints

← All problems reported for the 2020 Honda Ridgeline

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology