2023 Hyundai Ioniq 5 Body and structure Problems
- Complaints
- 4about this part
- Share
- 1%of 388 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 4 complaints about the body and structure of the 2023 Hyundai Ioniq 5, 1% of the 388 complaints for this model year. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When approaching 60 mph the vehicle starts to vibrate / shake. Upon a dealer's recommendation they have rotated, aligned, balanced and changed the tires and repaired the rear rims, but they did not help. (Just cost us money). I contacted Hyundai and they suggested that I go to another dealer, which I did. They said it was a known issue and the there is nothing they can do about it. I can't say much about the safety aspect, but I'm sure it's not good when a car vibrates and no on seems to know why ...”
NHTSA complaint #11616818, filed 2024-09“The lower control arm broke off of the subframe during daily commute on the highway, which left the car completely immobilized and had to be towed. The incident could've been a lot worse if I had lost control of the car and swerved into others on the road. vehicle is currently being inspected by Hyundai dealership. Prior to the incident, there were no warning lights or symptoms.”
NHTSA complaint #11622374, filed 2024-10“Rear hatch window spontaneously shattered for no apparent reason. Car was parked in a Florida parking lot, no use of rear hatch and no use of rear defroster. I understand there is a potential class action lawsuit for the Ioniq 5 model years 2022-2025 for this problem.”
NHTSA complaint #11748404, filed 2026-07Related service bulletins
- 11038688Oct 21, 2026Some IONIQ 5 (NE EV) and IONIQ 6 (CE EV) vehicles may exhibit a vibration noise coming from the battery system assembly (BSA) lower cover. This may be caused by the lower cover…
- 11011839Dec 12, 2024Certain IONIQ 5 (NE EV) and IONIQ 5 N (NE EV N) vehicles may exhibit rattle and friction noises from the tailgate while driving. This bulletin provides instructions to adjust the…
- 11011838Dec 11, 2024Certain IONIQ 5 (NE1) vehicles may exhibit lifting/separation on the spoiler molding(s) by the Center High Mount Stop Lamp (CHMSL). This bulletin provides instructions to replace…
- 11008918Oct 11, 2024Certain IONIQ 5 (NE EV) vehicles may exhibit rattle and friction noises from the tailgate while driving. This bulletin provides instructions to adjust the gap between the…
- 10243374Sep 26, 2023This bulletin describes the procedure to repair a tailgate that exhibits a rattle noise while driving. The repair procedure involves installation of washer pads to the side guide…
- 10240083Jul 11, 2023Certain 2023MY Ioniq 5 (NE1) and 2023MY Ioniq 6 (CE1) vehicles may exhibit a poorly closing power tailgate due to improper latching when closing which may cause the liftgate…
- 10235566Apr 24, 2023Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid…
- 10235339Apr 6, 2023This bulletin describes the procedure to repair a tailgate that exhibits a rattle noise while driving. The repair procedure involves installation of washer pads to the side guide…
Body and structure: other model years
Other parts of the 2023 Hyundai Ioniq 5
273 complaintsTransmission and drivetrain
72 complaintsFuel system
67 complaintsOther or unknown
44 complaintsEngine
38 complaintsForward collision avoidance
26 complaintsBrakes
24 complaintsVehicle speed control
18 complaintsLane departure
9 complaintsExterior lighting
8 complaintsTires
6 complaintsSteering
4 complaints
← All problems reported for the 2023 Hyundai Ioniq 5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology