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Air bagsPart report

2013 Infiniti JX35 Air bags Problems

Complaints
87about this part
Share
31%of 281 total for the year
Median mileage
7,702miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 87 complaints about the air bags of the 2013 Infiniti JX35, 31% of the 281 complaints for this model year. Where a mileage was given, the median is 7,702 miles. 2 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The air bag sensor on the passenger side repeatedly shows air bag off with passenger in the seat. Despite repeated complaints to pepe Infiniti dealership and to Infiniti customer service, the only answer I'm getting is that the current recall does not cover my VIN number. It is a serious issue with potentially fatal consequences.”

NHTSA complaint #10513490, filed 2013-05, 1,000 miles

“We bought this car, used, on january 18, 2020 and an ibs light turned on a couple weeks after I bought it but later turned off. Now february 22 the airbag light started to blink as I was driving on a city street. A week later, today february 29 it is still continuing to blink. I have seen many recalls about this issue on other 2013 Infiniti jx35s. Also, before I bought it the car dealership took it for a check up at the Infiniti dealership and the air bag issue was also a problem then.”

NHTSA complaint #11312229, filed 2020-02, 130,000 miles

“Srs light is blinking and dealer is unable to fix the issue and I am not sure whether I am safe in case of accident or what are the repercussions of this blinking light”

NHTSA complaint #11400406, filed 2021-03, 115,000 miles

“My JX35 passenger airbag deactivation light turns on randomly. I took my automobile to the dealer at least four times and they couldn't reproduce it. I recorded several videos of this issue where my wife or even myself is in the passenger seat and the deactivation air bag light turns on while the car is in motion. A big safety problem. Also experiencing a problem with the city mpg, I obtaining an average of 10mpg.”

NHTSA complaint #10497951, filed 2013-02, 5,250 miles

“While driving my Infiniti JX35 I have noticed that the air bag light, indicating that the air bag is turned off, will come on while my wife is sitting in the passengers seat. She weighs about 150lbs so the air bag should always be on with her sitting in the seat.”

NHTSA complaint #10493685, filed 2013-01, 8,900 miles

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
20138731%

Other parts of the 2013 Infiniti JX35

Transmission and drivetrain
79 complaints
Electrical system
36 complaints
Brakes
27 complaints
Other or unknown
26 complaints
Engine
15 complaints
Exterior lighting
15 complaints
Body and structure
13 complaints
Vehicle speed control
13 complaints
Fuel system
10 complaints
Suspension
9 complaints
Seat belts
7 complaints
Seats
7 complaints

← All problems reported for the 2013 Infiniti JX35

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology