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BrakesPart report

2013 Infiniti JX35 Brakes Problems

Complaints
27about this part
Share
10%of 281 total for the year
Median mileage
23,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 27 complaints about the brakes of the 2013 Infiniti JX35, 10% of the 281 complaints for this model year. Where a mileage was given, the median is 23,000 miles. 3 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“At very light stop such as red light or stop sign, my JX35 has tightened the seat belts in the front so hard that it pulled me and my passenger back into our seats. When this happens, the brakes go very soft at or before the set belts tighten. The dealer could not find anything wrong, this has happened numerous times in the past 3 months.”

NHTSA complaint #11351552, filed 2020-08, 150,000 miles

“My car has intermittent braking issues, I took the car to the dealer while still in warranty , they drove it for a week and it seemed fine. The brakes will intermittently go all the way to the floor and my car will not stop, it has caused several near accidents. The brakes can be pumped a few times and it will typically recover only to happen again.”

NHTSA complaint #11217466, filed 2019-06, 87,000 miles

“1. Pedal intermittently loses pressure when slow speed stops. 2. Pedal goes close to floor at complete stop with light pressure. 3. On several occasions, it triggered the seat belt restraints which was scary. 4. Noted air sucking sound from brake pedal. 5. Brakes would pump back to normal if I took my foot off brake and repressed.”

NHTSA complaint #11110868, filed 2018-07, 110,000 miles

“We drove to fill up the tank. After filling until it stopped the mileage to empty did not increase. The fuel level then stayed at full as we drove to run errands but the mileage to empty never updated and only showed a decrease of miles. Additionally, when we break the stopping distance is really long and we have to break farther back. It feels 'squishy' but has new brake pads. Consumer stated he would like the complaint to be removed, made an error.”

NHTSA complaint #11415792, filed 2021-05, 113,320 miles

“When slowing to a stop on a city street downward incline the brakes will fade and the seat belt pretensioner will fire. Seems to be related to intelligent brake assist or ABS system. I have read about others having the identical or similar problems on line but infinity acts like they never heard of the problem. We have taken the car to the dealership with no resolution of the issue. We get the run around from infinity consumer support.”

NHTSA complaint #11278902, filed 2019-11, 30,000 miles

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
20132710%

Other parts of the 2013 Infiniti JX35

Air bags
87 complaintsTransmission and drivetrain
79 complaintsElectrical system
36 complaintsOther or unknown
26 complaintsEngine
15 complaintsExterior lighting
15 complaintsBody and structure
13 complaintsVehicle speed control
13 complaintsFuel system
10 complaintsSuspension
9 complaintsSeat belts
7 complaintsSeats
7 complaints

← All problems reported for the 2013 Infiniti JX35

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology