2013 Infiniti JX35 Seat belts Problems

“At very light stop such as red light or stop sign, my JX35 has tightened the seat belts in the front so hard that it pulled me and my passenger back into our seats. When this happens, the brakes go very soft at or before the set belts tighten. The dealer could not find anything wrong, this has happened numerous times in the past 3 months.”

“When slowing to a stop on a city street downward incline the brakes will fade and the seat belt pretensioner will fire. Seems to be related to intelligent brake assist or ABS system. I have read about others having the identical or similar problems on line but infinity acts like they never heard of the problem. We have taken the car to the dealership with no resolution of the issue. We get the run around from infinity consumer support.”

“My jx has tightened the seat belts in the front so hard that it pulled me and my passenger back into our seats, the motor engaged. When this happens, the brakes go very soft before the set belts tighten. I have ended up in the middle of an intersection a few times. The dealer could not find anything wrong, this has happened 5 times in the past 2 months. I called Infiniti consumer affairs and they told me to go back to the dealer who said they can't do anything. I asked for the issue to be escalated on the Infiniti side. The car should not feel like it is not going to stop. …”

“My 8 year old son was seating in the back seat and had bent over to pick something up from the floor, while buckled with the seat belt. When he sat back up again, the seat belt was in lock-down mode and would not budge one way or another. The more he moved the tighter it got to the point where he could barely breath. Even though the car was parked and the engine turned off, the seat belt would not budge and the only way to get him out was to cut the seat belt. There was no other way to either release the buckle or the pressure from the seat belt.”

“While a normal sized person was in passenger seat, air bag light turned on, thus rendering air bag off and non operational if needed in a crash. Additionally, if a person was seated in the car passenger seat, got out of car, and then returned to seat, the air bag light would turn on and render the air bag non operational when a normal sized person was seated in the passenger seat. Car was returned to infinity dealer. They were able to duplicate these situations. They brought their engineer into evaluate car. He states the car air bag is functioning properly, when it is clearly not. …”