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SuspensionPart report

2013 Infiniti JX35 Suspension Problems

Complaints
9about this part
Share
3%of 281 total for the year
Median mileage
4,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the suspension of the 2013 Infiniti JX35, 3% of the 281 complaints for this model year. Where a mileage was given, the median is 4,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“A couple of months after driving my 2013 JX35 I began experiencing a shudder/shaking in my vehicle when driving in the 15 to 25 MPH range. The entire car shakes severely. It happen when trying to maintain speed in the range of 15 to 25 MPH. This is a range commonly driven in school zones, neighborhoods and freeway traffic during rush hour. Therefore, this problem is frequent. There is a feeling that I will lose control of the car while driving. I believe it is getting worse with time. …”

NHTSA complaint #10573943, filed 2014-03, 4,000 miles

“2013 JX 35, rear subframe is cracked. With this vehicle only being in service approx 9yrs, i find it hard that a frame issue is even possible. This sounds like a manufacturer defect than anything else. Inspection at my local dealer found the issue when I brought it in from oil change. 3rd party service centers have all stated that there is no way that this truck has a subframe issue”

NHTSA complaint #11454706, filed 2022-03

“The contact owns a 2013 Infiniti JX. The contact stated while coming to a stop, the contact felt the vehicle pulling to the left. The vehicle was taken to an independent mechanic who replaced both front struts, front passenger’s side control arm, the radiator, and the brakes however, the failure persisted. The mechanic also noticed that the rear subframe was rusted and had fractured. The manufacturer was contacted and stated that the vehicle was out of warranty The failure mileage was 150,000.”

NHTSA complaint #11492733, filed 2022-11, 150,000 miles

“The contact owns a 2013 Infiniti JX35. The contact stated that when driving on any cement road surface at 60 MPH or more, the front end of the vehicle would shake abnormally. The contact took the vehicle to the dealer and after speaking with the manufacturer, the dealer stated that there was no fix for the failure. The VIN was not available. The failure mileage was 100 and the current mileage was 8,000.”

NHTSA complaint #10525739, filed 2013-07, 100 miles

“The component is the rear subframe has rotted to the point of the trailing arms breaking free. This is a know problem with the same part on the Nissan pathfinder but for whatever reasons the recall was not extended to the infinity jx35”

NHTSA complaint #11506285, filed 2023-02

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
201393%

Other parts of the 2013 Infiniti JX35

Air bags
87 complaintsTransmission and drivetrain
79 complaintsElectrical system
36 complaintsBrakes
27 complaintsOther or unknown
26 complaintsEngine
15 complaintsExterior lighting
15 complaintsBody and structure
13 complaintsVehicle speed control
13 complaintsFuel system
10 complaintsSeat belts
7 complaintsSeats
7 complaints

← All problems reported for the 2013 Infiniti JX35

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology