2010 Jaguar XF Problems

What owners report

Owners of the 2010 Jaguar XF most often report a fuel smell and fuel leaking from the area around the fuel tank, typically traced to a cracked fuel tank outlet flange or fuel pump flange; many note their vehicle was not covered by the related recalls. A second, smaller group describes the engine shutting off without warning, sometimes at speed or while braking to a stop, and a third group reports electrical glitches such as the touchscreen going blank or the vehicle going dark. Fuel complaints dominate across a wide mileage range, roughly from the 30,000s to well over 100,000 miles.

1. 1
   Fuel system

   Fuel smell and fuel leak at the fuel tank flange

   • 44 complaints (42%)
   • median 72,565 mi at 7.9 yrs old (38 state mileage)
   • filed 2010–2025

   Complaints describe a strong gasoline odor inside the cabin and around the car, often noticed after parking in a garage, with a puddle or stain under the rear of the vehicle. In many cases a dealer or independent mechanic diagnosed a cracked or fractured fuel tank outlet flange or fuel pump flange and recommended replacement. Several owners say the dealer confirmed the symptom but told them their vehicle was not included in the related recalls, and the car was often left unrepaired; a few describe the repair being done, and some note the odor was worse when the tank was below half full or when the air conditioning was running. Reported from roughly 30,000 to over 150,000 miles, most often between about 50,000 and 100,000 miles and frequently when the car was parked.

   Recall 20V081000Recall 16V187000Recall 12V521000Recall 09V424000

   What to check: Ask whether the fuel tank outlet flange has ever been replaced and whether the vehicle was included in campaigns 12V521000, 16V187000 or 20V081000. Look for fuel stains under the rear of the car and check for a gasoline smell in the cabin and trunk after the car has been parked.

   2 excerpts from owner complaints in NHTSA records

   “On june 24, 2016 at 9:20 p.m., while driving the vehicle on the street , I smelled strong fuel odor in the cabin. I stopped the car and can smell fuel odor outside the vehicle as well. I drove it back home and parked the vehicle.contacted Jaguar san diego saturday 6/25/16 and informed them of the problem. Advised to tow vehicle to there location on convoy street. Service department will investigate on monday. The mileage once parked is 70130 miles.”

   NHTSA complaint #10876581, filed 2016-06, 70,130 miles

   “My car is leaking fuel on ground. I was passing someone and noticed my car was reading on the dash losing performance. The mechanic saying exactly what the recall is saying but my VIN doesn't fall under the recall. Also my dashboard is coming up.”

   NHTSA complaint #11193073, filed 2019-04, 12,000 miles
2. 2
   Engine

   Engine stalls or shuts off without warning

   • 20 complaints (19%)
   • median 50,000 mi at 4.2 yrs old (19 state mileage)
   • filed 2010–2021

   Owners describe the engine quitting suddenly with no warning, sometimes at highway speed or while slowing to a stop, with the dash going dark or a restart message appearing. Some were able to restart and drive on; others had the car towed, and in a few cases the dealer could not duplicate the fault. Other complaints link the cutting out to fuel delivery problems, including hard starting and a fuel gauge that read about a quarter tank when the car had actually run out. Spread from a few thousand miles up to about 135,000 miles, with several reports under 10,000 miles.

   Recall 10V332000Recall 09V424000

   What to check: Ask whether the car has ever stalled or needed a restart while driving, and whether the fuel pump relay recall (10V332000) and fuel transfer pipe recall (09V424000) were completed. Take a test drive that includes a stop-and-go stretch and a low fuel level if possible.

   2 excerpts from owner complaints in NHTSA records

   “When you slow down, the vehicle cuts off completely. When you turn the car on, it's almost as if the gas is not traveling somewhere and causes it to take a while. Having it cut off on the highway is a very scary thing. I see recalls yet they're acting as if my vehicle is not affected by it.”

   NHTSA complaint #11406893, filed 2021-04, 100,000 miles

   “Engine stalls, then check engine light appears. Soon after I brought my 2010 Jaguar XF maybe 45 days later the check engine light came on. I took it to the dealer all they did was cleared the light. Two months later it would not start after trying several times. I called the dealer who was no help. A few hours later it just started. Every few months a have engine trouble either it rides rough, stalls or doesn't start. Something need to be done asap this is very dangerous.”

   NHTSA complaint #10370940, filed 2010-12, 7,233 miles
3. 3
   Electrical system

   Touchscreen and electrical system cutting out

   • 14 complaints (13%)
   • median 6,900 mi at 1.7 yrs old (13 state mileage)
   • filed 2010–2022

   Complaints describe the touchscreen going blank and the climate vents closing, sometimes when a Bluetooth-connected phone rings, before the screen reboots. Others report the whole car going dark and shutting down while driving, and one owner was told a wiring-related module had shorted. Some dealers cleared codes or said nothing was wrong; in several cases the fault could not be reproduced. Mostly reported at very low mileage, many under about 12,000 miles, with some reports up to about 100,000 miles.

   5 related service bulletins

   What to check: Test the infotainment screen, Bluetooth pairing and climate controls during the test drive, and check for water ingress around the windshield and door seals. Ask whether the battery and any electrical modules have been replaced.

   2 excerpts from owner complaints in NHTSA records

   “When my car started up I notice that the screen on the stereo system was just flashing and never came on also the car started over heating and check engine light came on also there is has leaking from the right rear passenger side door below car is in the shop now with $2,745 dollars worth of work being done to it”

   NHTSA complaint #11340414, filed 2020-07, 5,900 miles

   “This occurred one time only. As my bluetooth connected phone began to ring, the car's touchscreen interface went blank and the HVAC vents rotated to the closed position. I am not sure if the entire electrical system went down as the touchscreen immediately rebooted and the vents rotated back open. I did not notice any problems with braking, acceleration, or handling. However, I remain concerned as all systems on this car are drive by wire.”

   NHTSA complaint #10305610, filed 2010-02, 3,500 miles
4. 4
   Other or unknown

   Dashboard leather separating and lifting

   • 8 complaints (8%)
   • median 15,000 mi at 9.5 yrs old (5 state mileage, few)
   • filed 2016–2023

   Owners report the leather covering on the dashboard warping, rippling or pulling away from the dash, sometimes progressively and more noticeably in hot climates. Complaints describe the material flapping while driving with the windows down, which owners connect to reduced visibility; one owner paid to have the windshield removed and refitted during the repair. Reported from very low mileage up to about 98,000 miles, with owners noting it worsens over time in hot conditions.

   What to check: Inspect the dash top and the area around the passenger airbag cover for lifting, ripples or separation, especially on cars kept outside in hot climates. Ask whether the dash or windshield have been worked on.

   2 excerpts from owner complaints in NHTSA records

   “When I purchased the vehicle from van buick/gmc in scottsdale, arizona they assured that they repaired the vehicle, its recalls, and windshield. Upon leaving the dealership, a couple of weeks later, the service engine light comes on and the codes I received from autozone reflect airbag and fuel delivery system errors. Although the airbag light is not on inside of the cabin, the dashboard is starting to lift on the passenger side where the airbag is. Also the rear seat child seat anchors do not exist. …”

   NHTSA complaint #11288723, filed 2019-12, 96,500 miles

   “1. Speed control (motion): cruise control continually shuts off while traveling at highway speeds and hits road patches/bumps. This has happened since I purchased the car new; 2. Leather on dashboard (stationary & motion): car is garaged in ny, meticulously maintained and used occasionally, yet the leather on the dashboard warped/rippled -- not a good look for a Jaguar; recently, I spent almost $ 1,000 for windshield had to be removed/replaced to repair. Now looks worn, though signs of wear remain; 3. …”

   NHTSA complaint #11364115, filed 2020-10, 50 miles
5. 5
   Engine cooling

   Coolant leaks and overheating

   Mentioned in 4 of 60 sampled complaints

   Complaints describe coolant loss, white smoke from under the hood and an overheating warning, with one owner told a water pump had failed. Others mention a coolant-low message followed by loss of power and an engine that would not restart. A service bulletin for this model addresses a coolant leak originating from the thermostat housing seam, and another covers leaking coolant expansion tank pressure caps. Reported from about 5,000 to about 70,000 miles, with several cases in the 5,000 to 40,000 mile range.

   2 related service bulletins

   What to check: Check the coolant level and look for residue around the thermostat housing and expansion tank, and ask whether the pressure cap has been replaced. Watch for a coolant warning on a test drive and confirm the water pump service history.

   2 excerpts from owner complaints in NHTSA records

   “While driving the engine light came on and white smoke came out from under the hood of the vehicle. The smell of engine coolant was inside the vehicle. The vehicle was brought to the dealership where they diagnosed a water pump failure. From information we gathered, this is a common issue for this vehicle which the manufacturer is aware and has done may replacements with a redesigned part. The poor design and quality of this part causes catastrophic engine failure. …”

   NHTSA complaint #10690993, filed 2015-02, 40,000 miles

   “Was driving down interstate and light came on saying coolant low, air conditioner was still blowing cold, but I turned off air, maybe 3 minutes later, loss acceleration power, black smoke billowing out of pipes and under hood and light came on saying low performance turn engine off. Immediately pulled car on side of highway. No warning car was running hot. Car was disabled would not start later and computer reading still registered cool. Gas was smelling all though the car and proceeded to leak from under car after towed away. …”

   NHTSA complaint #10722365, filed 2015-05, 72,000 miles

Buying note. Fuel odors and leaks around the tank flange are the most frequent owner complaint for this year, so check for fuel smells and stains and confirm which recalls were actually performed on the specific car. A pre-purchase inspection by a mechanic familiar with the model, plus a check of recalls and service history, is worthwhile given the variety of electrical and cooling reports.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.