2019 Jeep Compass Back-over prevention (rear camera) Problems
- Complaints
- 5about this part
- Share
- 2%of 331 total for the year
- Median mileage
- 25,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the back-over prevention of the 2019 Jeep Compass, 2% of the 331 complaints for this model year. Where a mileage was given, the median is 25,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2019 Jeep Compass. The contact stated that on several occasions while in reverse(R), the display screen failed to produce an image. The vehicle was taken to a dealer where it was diagnosed that the main and AUX battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.”
NHTSA complaint #11622297, filed 2024-10, 22,000 miles“The rearview backup camera on my 2019 Jeep Compass Latitude has completely failed to function, creating a severe blind-spot safety hazard during reverse maneuvers. Screen goes black, or flickers on and off, or has lines and hotspots. It is not usable at all. This failure directly compromises the safety mandates established under Federal Motor Vehicle Safety Standard (FMVSS) No. 111.”
NHTSA complaint #11743339, filed 2026-06“The contact owns a 2019 Jeep Compass. The contact stated that while reversing from the driveway, the back-up camera failed to operate normally. The Uconnect system became disabled, which caused other navigational functions to fail to operate as needed. No warning light was illuminated. The manufacturer was notified of the failure and offered to update the software, but at the owner's expense. The vehicle was not diagnosed or repaired. The approximate failure mileage was 47,000.”
NHTSA complaint #11725504, filed 2026-03, 47,000 miles“The contact owns a 2019 Jeep Compass. The contact stated that the back over prevention camera displayed a blank or distorted image on the infotainment screen. The dealer and the manufacturer were notified of the failure and informed the contact that there were no recalls on the VIN related to the failure. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 25,000.”
NHTSA complaint #11553267, filed 2023-11, 25,000 miles“The contact owns a 2019 Jeep Compass. The contact stated that the rearview camera displayed an image while the vehicle was in reverse(R); however, after the contact had shifted to drive(D), the rearview camera image was still displayed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.”
NHTSA complaint #11649782, filed 2025-03Related service bulletins
- 10231815Jan 31, 2023Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives…
- 10231780Jan 19, 2023Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or…
- 10229769Dec 22, 2022Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) U02A3 ? Lost Communication ith Particulate Matter (PM) Sensor, Set After PM Sensor Replacement.
- 10229816Dec 16, 2022UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice…
- 10221446Jun 28, 2022Panasonic VP4R Wi-Fi New Enrollment Pause
- 10228038Apr 14, 2022Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator…
- 10222882Jan 19, 2022GEAR, Rack and Pinion If looking to replace the rack and pinion due to a clunking / knocking noise, please use the Chassis Ear Tool to pinpoint the exact location of the noise…
- 10222974Jan 8, 2022UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following…
- 10219990Aug 31, 2021Ratcheting Or Growling Noise From Rear Differential Module (RDM).
- 10230134May 22, 2021UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides…
Back-over prevention (rear camera): other model years
Other parts of the 2019 Jeep Compass
161 complaintsElectrical system
144 complaintsOther or unknown
84 complaintsBrakes
41 complaintsTransmission and drivetrain
37 complaintsSteering
19 complaintsVehicle speed control
15 complaintsFuel system
11 complaintsAir bags
10 complaintsExterior lighting
10 complaintsForward collision avoidance
10 complaintsElectronic stability control
8 complaints
← All problems reported for the 2019 Jeep Compass
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology