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Electrical systemPart report

2025 Jeep Grand Cherokee L Electrical system Problems

Complaints
14about this part
Share
35%of 40 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 14 complaints about the electrical system of the 2025 Jeep Grand Cherokee L, 35% of the 40 complaints for this model year. 2 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My vehicle wasn’t reading my key fob when I was pressing the lock and unlock button, so I took out the hard key and unlock the doors. Then the alarm set off and I was using the key fob again trying to shut the alarm off no response so I took the key fob and press the start stop button and the engine turn over and the key was working again then I went to shut off the engine same way. …”

NHTSA complaint #11739705, filed 2026-05

“On 10/5/26 our jeep grand cherokee was parked in our drive way with the ignition started and the car in the park position. While my mom was in the car in the drivers seat, the car accelerated forward at a rapid speed and left the park position. The car slammed into my garage and caused severe damage to my garage and the car. The car is a total loss. I submitted this information to the police and to the manufacturer.”

NHTSA complaint #11769925, filed 2026-10

“I am reporting recurring safety-related shifting and vehicle gear/park-state concerns involving my 2025 Jeep Grand Cherokee L Summit Reserve. On multiple occasions, the vehicle has failed to transition properly from Reverse into Drive. I reported this Reverse-to-Drive issue to the manufacturer before later becoming aware of diagnostic information that I believed could potentially relate to the behavior. I am not a mechanic and do not know the underlying cause. …”

NHTSA complaint #11757919, filed 2026-08

“Within weeks of purchasing my brand-new 2025 Jeep Grand Cherokee, this past Thursday when leaving for my workday the steering wheel on my vehicle became completely immovable when I attempted to leave. I started the vehicle and tried to turn the wheel, but it would not move at all. There were no warning lights or alerts. I had no ability to steer or maneuver the vehicle, and it was completely undriveable. The vehicle had to be towed from my workplace to the dealership because the steering would not turn. …”

NHTSA complaint #11701375, filed 2025-11

“The Uconnect infotainment system is glitchy, blacks out, and has restarted itself. The dealership I purchased it from has currently had now for a 3rd time and over 30 days. The 2nd visit the screen was replaced and the same issues still exist. This is a huge safety concern, because the system has malfunctioned while in reverse which obstructs the rearview camera view. I can’t trust that rear sensors aren’t tied into this and will apply the brakes if I get too close to something or someone/something suddenly goes behind me in reverse. …”

NHTSA complaint #11737619, filed 2026-05

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
202614%
20251435%
20241843%
20232324%
20223241%
20212829%

Other parts of the 2025 Jeep Grand Cherokee L

Other or unknown
17 complaints
Forward collision avoidance
8 complaints
Transmission and drivetrain
8 complaints
Engine
7 complaints
Brakes
6 complaints
Fuel system
3 complaints
Steering
3 complaints
Vehicle speed control
3 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Air bags
2 complaints
Exterior lighting
2 complaints
Lane departure
2 complaints

← All problems reported for the 2025 Jeep Grand Cherokee L

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology