2025 Jeep Grand Cherokee L Other or unknown Problems
- Complaints
- 17about this part
- Share
- 43%of 40 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 17 complaints about the other or unknown of the 2025 Jeep Grand Cherokee L, 43% of the 40 complaints for this model year. 3 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My vehicle wasn’t reading my key fob when I was pressing the lock and unlock button, so I took out the hard key and unlock the doors. Then the alarm set off and I was using the key fob again trying to shut the alarm off no response so I took the key fob and press the start stop button and the engine turn over and the key was working again then I went to shut off the engine same way. …”
NHTSA complaint #11739705, filed 2026-05“We leased this car in April of 2025. When we got the car it had a strong smell like gasoline. The dealer said it would go away in a few days. The smell only got worse, so the dealer picked it up to “clean it” He returned the car 2 days later in which the gas smell was even worse and made me dizzy/nauseous. The dealer took it back for a more involved “cleaning” and it’s been over 2 weeks now. …”
NHTSA complaint #11661078, filed 2025-05“The Hatchback was suddenly in operable where none of the buttons or fobs would open or close the hatchback to the point I was not able to close the hatch manually and the hatch flung open while driving causing dangerous driving conditions. I took it to the dealer and they replaced the hatch but the buttons in the vehicle still didn't work and found it was the connector pins were not connecting. …”
NHTSA complaint #11703375, filed 2025-12“I am reporting recurring safety-related shifting and vehicle gear/park-state concerns involving my 2025 Jeep Grand Cherokee L Summit Reserve. On multiple occasions, the vehicle has failed to transition properly from Reverse into Drive. I reported this Reverse-to-Drive issue to the manufacturer before later becoming aware of diagnostic information that I believed could potentially relate to the behavior. I am not a mechanic and do not know the underlying cause. …”
NHTSA complaint #11757919, filed 2026-08“I bought my truck march 2025 in August while putting groceries in the trunk the trunk started coming down on me I took it to the dealership the hydraulic fuel was low had I been a child the trunk probably would have shut completely on them, may 2026 both batteries went out the main batteries and the auxiliary battery june 21 the fuse array box went out nothing on the door panel works the doors won’t lock the windows don’t work the trunk won’t work the seats won’t adjust and the dealership is trying to say that this box is only covered 12 months or 12000 miles”
NHTSA complaint #11747475, filed 2026-06Related service bulletins
- 11038666Oct 15, 2026Compressor Assy High number of compressor replacements when complaint is noise and supplier analysis comes back as Trouble not found. Before replacing compressor due to noise…
- 11035333Jul 20, 2026Evaporator - air conditioning
- 11035330Jul 20, 2026Evaporator - air conditioning
- 11035329Jul 20, 2026Evaporator - air conditioning
- 11035328Jul 20, 2026Evaporator - air conditioning
- 11035199Jul 17, 2026Customer Indicates Air Conditioning Blows Warm.
- 11034336Jun 15, 2026Heater - electric coolant
- 11034327Jun 15, 2026Heater - electric coolant
- 11033951Jun 10, 2026Heater core – none
- 11033306May 29, 2026Central ADAS Decision Module (CADM), Long Range Camera Front(LRCF), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message, Inside…
Other or unknown: other model years
Other parts of the 2025 Jeep Grand Cherokee L
14 complaintsForward collision avoidance
8 complaintsTransmission and drivetrain
8 complaintsEngine
7 complaintsBrakes
6 complaintsFuel system
3 complaintsSteering
3 complaintsVehicle speed control
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsAir bags
2 complaintsExterior lighting
2 complaintsLane departure
2 complaints
← All problems reported for the 2025 Jeep Grand Cherokee L
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology