2023 Jeep Grand Cherokee L Electrical system Problems
- Complaints
- 23about this part
- Share
- 24%of 96 total for the year
- Median mileage
- 37,500miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 23 complaints about the electrical system of the 2023 Jeep Grand Cherokee L, 24% of the 96 complaints for this model year. Where a mileage was given, the median is 37,500 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This has happened a few times, just will be driving and the collision lights will turn on my dash. Has not caused any serious issues. but i am concerned one day this will alert my Automatic break and cause my car to stop while driving and cause serious harm to me or someone else. I have taken this to the shop and was just told they can not get it to pop up on the dash so aren't sure how to take care of it”
NHTSA complaint #11650303, filed 2025-03“Since I bought the vehicle in February 2025 I have reported the infotainment screen failure/ going black while driving. I immediately reported it to my salesman and had it assessed by my local dealership as well about it. They told me it was up to date and they could not find any codes and sent me on my way. Shortly after I realized the auto start/stop wouldn't engage and I also encountered a random subwoofer boom upon starting my vehicle at times. …”
NHTSA complaint #11701410, filed 2025-11“I rented this car from Fox Rental Cars at Seatac Airpot between 2/18/26 and returned 2/23/26. While in the AUTO setting for headlights, the high beams suddenly shut off and quick working. Then the tail lights quit working. I did not know the tail lights were inoperable until I was pulled over. When I shut off the vehicle and turned it back on, the tail lights came back on and I was released without a ticket. Then I got pulled over again on the 21st about a mile from my family home. …”
NHTSA complaint #11721794, filed 2026-03“My 2023 Jeep Grand Cherokee L and intermittent starting issue. The vehicle would not recognize the key at times. After a while I was unable to start the vehicle without having the fob touching. Last week the vehicle you start and the shutoff when I tried to drive away. I resorted to using the auto start and manipulate the vehicle start that way. A vehicle randomly shutting off when attempting to drive put myself and others at risk. I took the vehicle to the dealership and it was diagnosed that my Radio Frequency Hub module would need to be replaced. …”
NHTSA complaint #11691640, filed 2025-10“There have been many components and issues that were and were attempted to be repaired. The vehicle is available for any inspection needed. I am afraid to drive the vehicle. My safety, my family’s safety and everyone around us front behind it doesn’t matter everyone is at risk. The vehicle for no reason at all just stopped. A very intense and.violent stop then the automatic braking and pedestrian warnings alerts came off. The vehicle did NOT come to a slow stop it felt like we hit into a brick wall. The dealership is never able to recreate or fix anything. Doubt they even try. …”
NHTSA complaint #11732557, filed 2026-04Related service bulletins
- 11038529Oct 8, 2026Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of…
- 11038492Oct 8, 2026Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of…
- 11037582Sep 23, 2026R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking…
- 11037350Sep 10, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11037345Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11036771Aug 26, 2026Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
- 11035996Jul 31, 2026R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
- 11035163Jul 15, 2026Body Control Module (BCM) Flash Failure Customers may experience one or more of the following: SYMPTOM: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC)…
- 11035190Jul 14, 2026Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New…
- 11035048Jul 11, 2026Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched…
Electrical system: other model years
Other parts of the 2023 Jeep Grand Cherokee L
38 complaintsForward collision avoidance
12 complaintsOther or unknown
8 complaintsBrakes
7 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsEngine
6 complaintsSteering
6 complaintsAir bags
4 complaintsSeats
4 complaintsTransmission and drivetrain
4 complaintsExterior lighting
3 complaintsWheels
3 complaints
← All problems reported for the 2023 Jeep Grand Cherokee L
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology