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SeatsPart report

2023 Jeep Grand Cherokee L Seats Problems

Complaints
4about this part
Share
4%of 96 total for the year
Median mileage
75,000miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 4 complaints about the seats of the 2023 Jeep Grand Cherokee L, 4% of the 96 complaints for this model year. Where a mileage was given, the median is 75,000 miles. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“To whom it may concern , I brought a 2023 jeep grand Cherokee summit L. i am having a problem with my third row seat on the right side not returning to up right position after letting it down and the right side passenger mirror motor will not automatically fold , keep going out after a few days after coming out the shop. both the seat and mirror has been repaired two times each. I want to know are you guys having issues with these particular vehicle seats and mirror. I cant keep having to pay for the repairs, please let me know what I need to be to resolve this problems.”

NHTSA complaint #11664019, filed 2025-05

“I am experiencing two serious issues with my Jeep that have raised significant safety concerns. First, the front passenger seat's lumbar bladder repeatedly inflates on its own, making the seat extremely uncomfortable and causing severe back pain for anyone sitting in it. I have been informed that this is a known issue affecting many Jeeps of this model. The dealership previously deflated the lumbar bladder under warranty, but now the problem has returned. I was told I must pay for the repair out of pocket because the previous deflation supposedly voided or disqualified the warranty coverage. …”

NHTSA complaint #11753511, filed 2026-07

“The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, the front driver's seat independently went backward and forward. The vehicle was taken to the dealer where the vehicle was purchased. The vehicle was diagnosed with seat adjuster switch failure. The contact was informed that the front driver's seat adjuster switch needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.”

NHTSA complaint #11755215, filed 2026-08, 75,000 miles

“The lumbar support airbags are over inflating on their own both the driver and passenger seats. To the point that it alters your seat position making it uncomfortable and dangerous for driving as there are times that it won’t go back down and positions you in an unnatural way. The passenger side one is so over inflated that it feels as if it could pop at any moment. It has inflated so much that it appears to have caused permanent damage to the seat by stretching the leather and padding. …”

NHTSA complaint #11680510, filed 2025-08

Related recalls

Related service bulletins

Seats: other model years

YearComplaintsShare of year
202412%
202344%
202256%
202166%

Other parts of the 2023 Jeep Grand Cherokee L

Suspension
38 complaints
Electrical system
23 complaints
Forward collision avoidance
12 complaints
Other or unknown
8 complaints
Brakes
7 complaints
Visibility (wipers, defrost, mirrors)
7 complaints
Engine
6 complaints
Steering
6 complaints
Air bags
4 complaints
Transmission and drivetrain
4 complaints
Exterior lighting
3 complaints
Wheels
3 complaints

← All problems reported for the 2023 Jeep Grand Cherokee L

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology