2023 Jeep Grand Cherokee L Suspension Problems
- Complaints
- 38about this part
- Share
- 40%of 96 total for the year
- Median mileage
- 63,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 38 complaints about the suspension of the 2023 Jeep Grand Cherokee L, 40% of the 96 complaints for this model year. Where a mileage was given, the median is 63,000 miles. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I picked up my wife from the airport and I’m on 76 going home. As I am driving about to switch lanes I hear a pop, so I am thinking that I got a flat tire. As I pull over I check all my tires nothing is flat. I look under my car and I see that my rear suspension spring on the right side of my tire is hanging down. Now I am waiting for a tow, so I can take it back to the dealer.”
NHTSA complaint #11743688, filed 2026-06“Vehicle continuously has a problem with the alignment and tow link issues suspension problems that cause the vehicle to go out of alignment often. This is a continuing problem that has me going in for repairs more often than I should have to over the last 2 years. Many repairs for the same problem.”
NHTSA complaint #11714369, filed 2026-01“The rear coil spring fell off. I did not hear a thud or any noise. When I pulled out of my driveway I heard a scraping and when I got out, I saw it hanging down. In June 2023, I had a recall repair done for the rear coil springs, so this should not have occurred. I’m worried the recall was not done correctly.”
NHTSA complaint #11668282, filed 2025-06“3/31/25 date of incident while traveling on the interstate the right rear coil spring came out and jammed into the tire causing the car to drop abruptly and almost making me lose control of the vehicle the right rear tire was damaged but I got the car stopped before major damage was done”
NHTSA complaint #11652158, filed 2025-04“My passenger coil spring fell out while coming out of my driveway and could of seriously hurt someone else or myself it fell out while I was driving. Chrysler wanted to charge us an arm and a leg to put it back in, so I put it back in myself.”
NHTSA complaint #11720504, filed 2026-02Related recalls
- 26V562000Sep 1, 2026Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear…Covers: Jeep Grand Cherokee L 2021–2023, Grand Cherokee 4XE 2022–2023, Grand Cherokee 2022–2023
- 26V051000Jan 29, 2026Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be…Covers: Jeep Grand Cherokee L 2021–2023, Grand Cherokee 2022–2023
Related service bulletins
- 11034389Jun 25, 2026WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
- 11034381Jun 25, 2026Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for…
- 11033970Jun 10, 2026Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes
- 11033299May 26, 2026***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber…
- 11032996May 18, 2026Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for…
- 11032854May 12, 2026Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is…
- 11031691Apr 24, 2026WL Front Control Arm Bushing - Handling Link Has Loose
- 11031682Apr 22, 2026BSR from the front suspension. Investigate the disconnecting stabilizer bar for a broken or cacked weld on the upper mount (anti rotation bracket). Instead of the replacing the…
- 11030434Mar 27, 2026Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.
- 11028784Feb 5, 2026Isolator - spring
Suspension: other model years
Other parts of the 2023 Jeep Grand Cherokee L
23 complaintsForward collision avoidance
12 complaintsOther or unknown
8 complaintsBrakes
7 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsEngine
6 complaintsSteering
6 complaintsAir bags
4 complaintsSeats
4 complaintsTransmission and drivetrain
4 complaintsExterior lighting
3 complaintsWheels
3 complaints
← All problems reported for the 2023 Jeep Grand Cherokee L
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology