2021 Jeep Grand Cherokee L Suspension Problems
- Complaints
- 16about this part
- Share
- 17%of 96 total for the year
- Median mileage
- 66,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 16 complaints about the suspension of the 2021 Jeep Grand Cherokee L, 17% of the 96 complaints for this model year. Where a mileage was given, the median is 66,000 miles. 1 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I am the owner of a 2021 Jeep Grand Cherokee L. I received notification of Safety Recall 89D, NHTSA Campaign 26V-562, regarding a rear coil spring that may not be correctly installed and could detach from the vehicle while driving, creating a road hazard and risk of crash or injury. I contacted my dealership to schedule the repair. I was told the recall remains open and is listed as Incomplete, parts unavailable. …”
NHTSA complaint #11766966, filed 2026-09“Dear Agency I have got big problem. I am writing to request urgent assistance regarding a serious safety issue with my Jeep Grand Cherokee 2021 (WL) L, imported by me (private) from the U.S. market to Poland. I have recently noticed on web recall site about a 4 recall but 2 of them are very serious campaign concerning the replacement and repair of the rear springs and second - control arm nuts. The campaign was not performed earlier in USA. …”
NHTSA complaint #11694393, filed 2025-10“The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 45 MPH over railroad tracks, the rear of the vehicle started swaying temporarily. Additionally, the contact stated that the failure recurred while driving over a bumpy road surface or a pothole. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear suspension had failed due to an impact; however, the contact informed the dealer that the vehicle had only driven over a bump on the road. …”
NHTSA complaint #11636121, filed 2025-01, 41,000 miles“The contact owns a 2021 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle fishtailed and then bounced. The contact had stopped driving the vehicle due to the safety concerns. The dealer was contacted and confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 123,000.”
NHTSA complaint #11766615, filed 2026-09, 123,000 miles“I am reporting that the vehicle is having a constant knocking sound and weird rocking driving problem when in motion leading to pulling to one side and uneven balancing even with perfect alignment and no alignment issues. Vehicle has been serviced at the dealership without any remedy to the problem and was informed that other vehicles for the same model type Jeep 2021 Grand Cherokee L. Control Arms and other components were replaced and the problem was not resolved”
NHTSA complaint #11750457, filed 2026-07Related recalls
- 26V562000Sep 1, 2026Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear…Covers: Jeep Grand Cherokee L 2021–2023, Grand Cherokee 4XE 2022–2023, Grand Cherokee 2022–2023
- 26V051000Jan 29, 2026Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be…Covers: Jeep Grand Cherokee L 2021–2023, Grand Cherokee 2022–2023
Related service bulletins
- 11034389Jun 25, 2026WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
- 11034381Jun 25, 2026Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for…
- 11033970Jun 10, 2026Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes
- 11033299May 26, 2026***68375577A$ is not showing the correct verbiage please update and correct*** Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber…
- 11032996May 18, 2026Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for…
- 11032854May 12, 2026Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the tension link. This is normal and most likely is…
- 11031691Apr 24, 2026WL Front Control Arm Bushing - Handling Link Has Loose
- 11030434Mar 27, 2026Clunk, Creaking, Squeaking, Knocking Noise From Front Suspension Over Bumps And Or Rough Road Conditions.
- 11027739Jan 16, 2026The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
- 11027241Dec 22, 2025Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
Suspension: other model years
Other parts of the 2021 Jeep Grand Cherokee L
28 complaintsForward collision avoidance
20 complaintsSteering
20 complaintsTransmission and drivetrain
16 complaintsOther or unknown
15 complaintsEngine
10 complaintsExterior lighting
6 complaintsSeats
6 complaintsBrakes
5 complaintsLane departure
4 complaintsAir bags
3 complaintsVehicle speed control
3 complaints
← All problems reported for the 2021 Jeep Grand Cherokee L
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology