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Exterior lightingPart report

2021 Jeep Grand Cherokee L Exterior lighting Problems

Complaints
6about this part
Share
6%of 96 total for the year
Median mileage
58,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the exterior lighting of the 2021 Jeep Grand Cherokee L, 6% of the 96 complaints for this model year. Where a mileage was given, the median is 58,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The manufacturer closed Safety Recall Y72 on my vehicle stating a software update resolved the headlight hazard. However, the safety defect is actively occurring. During rain, moisture enters the headlamp assembly, causing the headlight to flash uncontrollably and sending severe electronic glitch signals across the dashboard. This creates a sudden, dangerous visibility hazard while driving. I have attached an official Mopar wiTECH 2.0 diagnostic scan tool report dated September 2026. …”

NHTSA complaint #11770918, filed 2026-10

“My 2021 Jeep Grand Cherokee L experienced a complete failure of the passenger-side headlamp assembly at approximately 70k miles. The entire passenger-side headlamp became inoperative,not just one individual light. I received no headlamp out or exterior lighting warning on the instrument panel. At exactly the same time that the headlamp failed, the vehicle's odometer began flashing. Diagnostic scanning identified fault codes B22204-87 and U1222-00. Disconnecting the battery did not restore the headlamp or correct the flashing odometer. …”

NHTSA complaint #11764770, filed 2026-09

“While driving on a public road with my two small children my Jeep suffered a sudden and catastrophic 100% total electrical blackout. The vehicle electrical system glitched, the engine shut down, the steering failed and the wheels locked up completely, leaving me stranded in a active intersection with non working hazardous lights. the vehicle completely lost auxiliary and safety circuits. There was zero warning of any sort on my dash prior to this happening, leaving me and my two small children in danger. The vehicle was towed to the dealership where I purchased it in February of 2026. …”

NHTSA complaint #11772899, filed 2026-10

“High Beam Headlights not working on Auto mode. Was inches away from Hitting a deer due to the high beam headlights not working. This would have been a very serious accident and I had my toddler in the car with me..... Same vehicle models have a recall for this, Recall is --- NHTSA Recall 21V-797, also known as Recall Y66, involves Chrysler (FCA US, LLC) vehicles due to a potential issue with difficulty activating high beams. The recall was issued because the high beam activation mechanism may not function as required by Federal Motor Vehicle Safety Standard (FMVSS) No. …”

NHTSA complaint #11672589, filed 2025-07

“The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that the front driver’s-side headlight intermittently failed to operate while driving. The vehicle was taken to an independent mechanic, where the contact was informed that the headlight module needed to be replaced to fix the headlight. The Left Headlamp Needs Service message was displayed, and the headlight became inoperable. Upon investigation, the contact became aware of NHTSA Campaign Number: 21V950000 (Exterior Lighting); however, the service record indicated that the headlight was inspected but was not repaired. …”

NHTSA complaint #11769864, filed 2026-10, 58,000 miles

Exterior lighting: other model years

YearComplaintsShare of year
202614%
202525%
202437%
202333%
202166%

Other parts of the 2021 Jeep Grand Cherokee L

Electrical system
28 complaints
Forward collision avoidance
20 complaints
Steering
20 complaints
Suspension
16 complaints
Transmission and drivetrain
16 complaints
Other or unknown
15 complaints
Engine
10 complaints
Seats
6 complaints
Brakes
5 complaints
Lane departure
4 complaints
Air bags
3 complaints
Vehicle speed control
3 complaints

← All problems reported for the 2021 Jeep Grand Cherokee L

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology