2021 Jeep Grand Cherokee L Seats Problems
- Complaints
- 6about this part
- Share
- 6%of 96 total for the year
- Median mileage
- 57,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the seats of the 2021 Jeep Grand Cherokee L, 6% of the 96 complaints for this model year. Where a mileage was given, the median is 57,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“There were no warning lights, but when I got into car I seen my passenger seat swollen up. Looks like lumbar expanded and is going to pop. Could be dangerous if it explodes to the person sitting in the seat or behind. It just happened out of no where.”
NHTSA complaint #11677004, filed 2025-07“The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, the front passenger's seat lumbar system independently inflated and failed to deflate as intended. The contact stated that the excessive inflation caused the seat back pocket to fracture. Additionally, the contact stated that the failure was a safety hazard because of the air bags. The dealer was made aware of the failure, and an appointment was scheduled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. …”
NHTSA complaint #11745614, filed 2026-06, 57,000 miles“Passenger seat back inflated so you cannot sit in the seat safely. Not sure if faulty massage chair component or lumbar support. Almost like an air bulge.”
NHTSA complaint #11648885, filed 2025-03Related service bulletins
- 11035048Jul 11, 2026Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched…
- 11033973Jun 12, 2026Intermittent Operation of the Third Row Power Seat, 12volt Battery Drain
- 11030266Mar 19, 2026Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front…
- 11026813Dec 17, 2025Armrest - rear door trim
- 11015023Feb 28, 20251st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
Seats: other model years
Other parts of the 2021 Jeep Grand Cherokee L
28 complaintsForward collision avoidance
20 complaintsSteering
20 complaintsSuspension
16 complaintsTransmission and drivetrain
16 complaintsOther or unknown
15 complaintsEngine
10 complaintsExterior lighting
6 complaintsBrakes
5 complaintsLane departure
4 complaintsAir bags
3 complaintsVehicle speed control
3 complaints
← All problems reported for the 2021 Jeep Grand Cherokee L
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology