2021 Jeep Grand Cherokee Technical Service Bulletins

1,326 technical service bulletins (TSBs) are on record for the 2021 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10234412Feb 3, 2023Seats. Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes.
• 10247937Feb 2, 2023Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera). Power Folding Mirror Makes Noise When Pivoting.
• 10234410Feb 2, 2023Visibility (wipers, defrost, mirrors), Back-over prevention (rear camera). Power Folding Mirror Makes Noise When Pivoting.
• 10247933Feb 1, 2023Equipment, Latches, locks and linkages, Electrical system. Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative No Menu to Enable
• 10234449Feb 1, 2023Equipment. Customer Satisfaction Notification ZF1 Missing Options
• 10234406Feb 1, 2023Equipment, Latches, locks and linkages, Electrical system. Cluster and Radio Display Settings Reverted Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative No Menu to Enable
• 10231814Jan 27, 2023Equipment. Front Floor Center Console Surface Feels Warm This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct. Customers may comment on the following:When the rear heat temperature is set at or near max hot output, the front center console's surfaces, first row and second row cup holders and storage bins are getting warm to the touch.
• 10231806Jan 26, 2023Equipment. RCA Amplifier Drone Noise Audible drone after initial startup or during idle. This bulletin involves replacing the amplifier.
• 10231737Jan 25, 2023Body and structure. Water Leak On Right Side Of Lift Gate.
• 10231797Jan 24, 2023Exterior lighting, Electrical system, Back-over prevention (rear camera)…. Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Code (DTCs) have been set: B21DD-84 - System Voltage-Signal Below Allowable Range. B21DD-85 - System Voltage-Signal Above Allowable Range. C151D-00 - Tire Pressure Sensor Location Undetermined…
• 10231794Jan 24, 2023Back-over prevention (rear camera). Interior Rear Facing Camera Bezel is Loose and or Falls Out of Headliner Customers may comment on the following: The interior rear facing camera (FamCam) bezel, is loose and/or falls out of headliner This bulletin involves inspecting the interior rear facing camera bezel for looseness and possibly removing and adjusting the retention clips for better retention.
• 10231792Jan 24, 2023Back-over prevention (rear camera). Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be…
• 10231734Jan 20, 2023Transmission and drivetrain, Steering, Lane departure, Electrical system. Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
• 10231732Jan 20, 2023Visibility (wipers, defrost, mirrors), Electrical system. All Windows are Open Without Request
• 10231728Jan 18, 2023Back-over prevention (rear camera), Air bags, Electrical system. Rattle Noise From Driver Side Window Switch With Loud Music Or Driving On Rough Road.
• 10231690Jan 17, 2023Seats, Vehicle speed control. HANDLE, Seat Release (WL75 3R FOLD HANDLE) WL75 3rd row Release Handle - Prior to replacing the handle for headrest not folding. Pull handle and inspect the release cable and handle, cable should be fully installed and with retention finger/tab present to correct this concern. If retention finger/tab is present, use a tool to fully seat ball fitting into side of handle and past the finger/tab avoiding partial…
• 10231689Jan 17, 2023Vehicle speed control. SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as…
• 10231725Jan 14, 2023Body and structure. Water On Interior Trim, Headliner, Edges Of Headliner, And Grab Handles.
• 10231748Jan 12, 2023Equipment. Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)
• 10231718Jan 11, 2023Body and structure. Thump Clunk Or Rattle Noise Heard From Under Vehicle While Driving.
• 10231717Jan 10, 2023Body and structure. Hood Flutters While Driving
• 10231767Jan 6, 2023Electrical system, Seats. Flash: Folding Seat Module (FSM) Updates The customer may describe the following: The third row seats are misaligned between the right and left either in folded or unfolded positions. This bulletin involves performing a software update and calibration routine on the FSM.
• 10231711Jan 6, 2023Equipment. Washer Light On And Will Not Turn Off After Adding Washer Solvent.
• 10231709Jan 5, 2023Back-over prevention (rear camera). Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
• 10229770Dec 22, 2022Electrical system. Service 4wd Light/Message Illuminated. Diagnostic Trouble Codes (DTCs) C149D-54 ? Clutch Calibration Not Learned ? Missing Calibrations, And/Or C149D-55 ? Clutch Calibration Not Learned ? Not Configured, Set After Drivetrain Control Module (DTCM) Reprogramming.
• 10229821Dec 21, 2022Body and structure, Suspension, Back-over prevention (rear camera). Engine Vibration Noise When Idling in Gear This bulletin involves possible replacement of the engine mounts. Customer may describe a low frequency vibration noise heard during engine mount actuation while at idle in gear.
• 10229760Dec 17, 2022Electrical system, Suspension. Cluster Message ?Service Air Suspension?
• 10229810Dec 15, 2022Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market.
• 10229749Dec 9, 2022Transmission and drivetrain, Electrical system. Service Four Wheel Drive (4wd) Message Illuminated. Diagnostic Trouble Code (DTC) C1403-29 ? Transfer Case Range Position Sensor Signal Invalid, Set.
• 10229748Dec 8, 2022Electrical system. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
• 10230476Nov 30, 2022Electrical system. This bulletin involves reprogramming the DTCM with the latest available software
• 10230405Nov 10, 2022Electrical system. Telematic box module 2
• 10230407Nov 4, 2022Exterior lighting. Base Headlamp Bright, Base Headlamp Black
• 10227764Oct 29, 2022Steering. Flash: Electric Power Steering (EPS) Module Updates This bulletin involves updating the EPS module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following (DTC): C1592-00 - Electronic Power Steering Motor Circuit. C2217-00 - Electric Power Steering Module Internal. C1593-00 - Steering Torque…
• 10227721Oct 26, 2022Electrical system, Equipment. Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
• 10227756Oct 25, 2022Electrical system, Steering, Equipment. Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software. Customer may describe various LIN related functions (steering wheel, center stack, terrain or 4WD) switches and/or certain interior lamps not working. Upon further inspection the technician may also observe the followingDTCs may have set without a MIL: U1223-00 - Lost…
• 10227755Oct 25, 2022Equipment. Radio VIN Lock This bulletin involves performing a VIN Lock procedure. Customers may describe one or more of the following: Connected features are inoperable. Radio not receiving Firmware Over The Air (FOTA) updates.
• 10227720Oct 21, 2022Fuel system, Transmission and drivetrain, Steering. Dielectric Grease In Electric Power Steering (EPS) Connectors.
• 10227686Oct 21, 2022Electrical system, Equipment, Wheels. Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud…
• 10227751Oct 20, 2022Transmission and drivetrain. Transfer Case Replacement This bulletin involves replacing the transfer case assembly for Diagnostic Trouble Code (DTC) C14A1-74. Customers may experience a ?Service 4WD message? illumination. Upon further investigation the technician may find the following DTC has been set: C14A1-74 - Unintended Actuator Shaft Movement Detected-Actuator Slipping.
• 10227718Oct 20, 2022Back-over prevention (rear camera), Brakes. Check Engine Lamp On. C053D Brake Pressure Sensor 1 Performance Stored In Powertrain Control Module.
• 10227713Oct 14, 2022Body and structure. Hood Flutter Movement Or Bounce While Driving
• 10227712Oct 13, 2022Brakes. Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
• 10227711Oct 12, 2022Body and structure. Front Fascia Cover Gaps And Or Poor Fitment.
• 10227710Oct 12, 2022Visibility (wipers, defrost, mirrors), Transmission and drivetrain. Exterior Power Fold Mirror Does Not Travel To Full Extend or Fold Positions.
• 10227681Oct 7, 2022Equipment. Transfer Case If unable to complete a DTCM flash or calibration process: 1. Perform SOL Publication S2203000004. 2. If flash issue persists, contact FCA Redacted Content. If no response after 15 minutes proceed with repair.
• 10227739Oct 5, 2022Electrical system. Flash: Telematics Box Module (TBM) Updates This bulletin involves updating the TBM with the latest software. Customers may experience the following: Message displayed on the radio screen, "Uconnect Box requires service. Pleasevisit an authorized dealer.", with no active or stored Diagnostic Trouble Codes (DTCs) set by TBM or Occupant Restraint Controller (ORC).Error MessageUconnect box ?requires service? message…
• 10227734Oct 1, 2022Engine cooling. Spark Knock/Engine Symptoms This bulletin involves cleaning the piston heads and cylinder head combustion chambersto resolve a spark knock condition being caused by oil intrusion through the PCV system. The customer may describe a knocking or pinging noise coming from the engine upon acceleration.
• 10226011Sep 30, 2022Transmission and drivetrain, Body and structure, Electrical system, Visibility…. No Start, Flashing Odometer, Power Windows Do Not Respond, Power Liftgate and Memory Seat Controls Inoperative, Rear Cabin HVAC Controls Inoperative
• 10226007Sep 28, 2022Other or unknown, Electronic stability control. Uconnect Box Error Message On Radio Screen And Diagnostic Trouble Code (DTC) code B22A9-96 Set

← All problems reported for the 2021 Jeep Grand Cherokee