2021 Jeep Grand Cherokee Technical Service Bulletins

1,326 technical service bulletins (TSBs) are on record for the 2021 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10248556Sep 9, 2023Electrical system. Wireless Qi Charger Not Charging
• 10244395Sep 9, 2023Equipment. Wireless Qi Charger Not Charging
• 10248505Sep 7, 2023Electrical system, Engine cooling. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be…
• 10244344Sep 7, 2023Engine cooling, Electrical system. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be…
• 10248549Sep 6, 2023Other or unknown. Headliner Fabric Peeling From Backing Board. Fabric Is Loose.
• 10244388Sep 6, 2023Equipment. Headliner Fabric Peeling From Backing Board. Fabric Is Loose.
• 10243196Aug 31, 2023Steering. Steering Column Power Tilt Inoperative
• 10243192Aug 31, 2023Engine cooling. Suspected engine coolant leak.
• 10243209Aug 30, 2023Equipment. FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Aug 30, 2023Equipment. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10243190Aug 30, 2023Exterior lighting, Body and structure. Front Fascia Cover Gaps And Or Poor Fitment Near Headlight.
• 10243105Aug 29, 2023Body and structure, Visibility (wipers, defrost, mirrors). Glass, Rear Door Right If the rear side door glass has flaws such as delamination, distortion, or cracking, please contact FCA redacted content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content
• 10243104Aug 29, 2023Vehicle speed control, Body and structure. GLASS, Front Door If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content
• 10243271Aug 24, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change
• 10243175Aug 23, 2023Body and structure. Water Leak In Cargo Area.
• 10243172Aug 18, 2023Other or unknown, Electrical system. Low Charging Voltage Displayed On Cluster
• 10243169Aug 18, 2023Equipment. Carpet Wet And Or Water Sloshing Sound From Floor Area
• 10243153Aug 8, 2023Other or unknown. Apple CarPlay Does Not Work Or Not Connecting
• 10243152Aug 7, 2023Other or unknown, Body and structure, Tires. Water Leak In Rear Of Vehicle Near The Liftgate.
• 10243144Aug 4, 2023Other or unknown, Exterior lighting. Outer Tail Lamp Front Edge Has A Gap To The Quarter Panel Or Tail Lamp Appears Loose.
• 10243140Aug 3, 2023Tires, Other or unknown, Body and structure. Water Entering Rear Of Vehicle At Liftgate Striker Area.
• 10243135Aug 2, 2023Other or unknown. Buzz Squeak Rattle (BSR) From 2nd Row Seat.
• 10243133Aug 2, 2023Wheels, Back-over prevention (rear camera), Suspension, Electrical system…. Air Suspension Control Module (ASCM) Wheel Acceleration Sensor Diagnostic Trouble Codes (DTCs) C15D1-01 And Or C15D2-01.
• 10242779Jul 27, 2023Equipment. Customer Satisfaction Notification ZD7 - Radio Software update
• 10242717Jul 27, 2023Equipment. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10242828Jul 26, 2023Equipment, Electrical system. Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software…
• 10242824Jul 25, 2023Fuel system. Fuel Nozzle Premature Shut Off The customer may experience the following: ? Hard to fill fuel tank, premature fuel nozzle shut off. This bulletin involves inspecting and replacing the fuel filler tube
• 10242760Jul 20, 2023Electrical system. Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)
• 10242759Jul 19, 2023Exterior lighting. High Beam Headlamps Cannot be Turned on with the Headlamp Switch Set to ?AUTO?
• 10242713Jul 19, 2023Transmission and drivetrain. SHAFT, Front Axle Output For concerns related to a C1463-94 OR C1472-92 DTC, reference the latest version of TSB 08-103-22 prior to replacing the Front Axle Disconnect (FAD) / Output Shaft. If DTCM software update does not resolve concern proceed with repair.
• 10242757Jul 18, 2023Forward collision avoidance. Forward Collision Warning OFF Indicator Is Displayed In The Cluster
• 10242709Jul 17, 2023Equipment. CONSOLE Overhead For concern of sunglass holder won't stay closed, WL OVERHEAD CONSOLE NOW OFFERS THE SUNGLASS BIN AS A SEPERATE SERVICEABLE PART. The Sunglass Bin on the Overhead console as a separate Serviceable component COLOR PNs: 7TE35TX7A$, 7TE35DX8A$
• 10242706Jul 17, 2023Brakes, Electrical system. PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
• 10242753Jul 15, 2023Equipment. Pop Or Static Noise From Radio As The Vehicle Is Being Started
• 10242752Jul 15, 2023Electrical system. USB Hub In-Operable
• 10242750Jul 14, 2023Equipment. Wireless Qi Charger Not Charging
• 10242748Jul 14, 2023Electrical system. Buzz Squeak Rattle (BSR) from the cowl or instrument panel area over bumps or turning.
• 10242747Jul 14, 2023Body and structure. Buzz Squeak Rattle (BSR) From Under Vehicle While Driving Or Operating The Vehicle.
• 10242746Jul 14, 2023Body and structure. Buzz Squeak Rattle (BSR) Noise While Driving From Upper Forward Dash Area.
• 10242745Jul 13, 2023Body and structure. Buzz Squeak Rattle (BSR) From Door.
• 10242744Jul 13, 2023Visibility (wipers, defrost, mirrors). Buzz Squeak Rattle (BSR) Noise From Sunroof Area.
• 10242793Jul 12, 2023Equipment. Rear Cup Holders Warm Customers may comment on the following: ? When the rear heat temperature is set at or near max hot output, the front center console?s surfaces, first row and second row cup holders and storage bins are getting warm to the touch This bulletin involves removing the front center console and installing an insulator foam pad on top of the Center Console air duct.
• 10241146Jun 30, 2023Visibility (wipers, defrost, mirrors). A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
• 10241135Jun 29, 2023Electrical system. Radio Over The Air Update to T25.50 Software Version
• 10241029Jun 23, 2023Seats. Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes
• 10241058Jun 21, 2023Electrical system, Equipment. Customer Satisfaction Notification 70A - Radio Date/Time Update
• 10241024Jun 19, 2023Body and structure, Other or unknown, Equipment. Buzz Squeak Rattle (BSR) From McIntosh Front Door
• 10241056Jun 16, 2023Equipment, Electrical system. Customer Satisfaction Notification ZD7 - Radio Software Update
• 10241019Jun 16, 2023Body and structure. Buzz Squeak Rattle (BSR) Noise From Under Vehicle While Operating Or Driving.
• 10241017Jun 16, 2023Fuel system. Fuel Filler Door Will Not Open.

← All problems reported for the 2021 Jeep Grand Cherokee