2021 Jeep Grand Cherokee Technical Service Bulletins

1,326 technical service bulletins (TSBs) are on record for the 2021 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11001003May 21, 2024Seats. Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
• 11000992May 16, 2024Electrical system. Checking Radio Software Level On A VP2 Radio
• 11000891May 9, 2024Steering, Seats, Electrical system. Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
• 11000171May 8, 2024Body and structure. Latch - front door/rear door
• 11000795May 7, 2024Transmission and drivetrain. "VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement."
• 11001198May 5, 2024Engine. Suspected Engine Coolant Leak
• 11001132May 3, 2024Transmission and drivetrain. "Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P219A - Bank 1 Air-fuel Ratio Imbalance. ● P219B - Bank 2 Air-fuel Ratio Imbalance. The customer may experience one or more of the following: ● Drivability issues. ● Lack of torque delivery. This…
• 11000195May 2, 2024Engine. "PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may…
• 10251875Jan 30, 2024Electrical system. Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a…
• 10251799Jan 30, 2024Electrical system. Low Fuel Warning Indicator Stuck ON
• 10251796Jan 27, 2024Body and structure. Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
• 10251870Jan 25, 2024Electrical system. Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a…
• 10251867Jan 24, 2024Electrical system. Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will…
• 10251787Jan 19, 2024Body and structure. Rattle Buzz Noise From Door Area
• 10251767Jan 18, 2024Equipment. Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
• 10251854Jan 17, 2024Exterior lighting. Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.
• 10251848Jan 17, 2024Equipment. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
• 10251786Jan 17, 2024Tires. Tire Pressure Warning Lamp is on Steady, or Flashing
• 10251783Jan 10, 2024Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10248903Nov 30, 2023Equipment. Radio Navigation Displays Message ?No Maps Available?
• 10248941Nov 21, 2023Other or unknown, Equipment, Electrical system. Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer…
• 10248880Nov 17, 2023Suspension. Clicking Noise From Front Suspension Over Bumps Or Rough Roads.
• 10248848Nov 17, 2023Equipment. Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
• 10248877Nov 16, 2023Transmission and drivetrain. Verifying Camshaft Diagnosis
• 10248927Nov 15, 2023Transmission and drivetrain, Electrical system. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0171 - Fuel System 1/1 Lean. ? P0174 - Fuel System 2/1 Lean. This bulletin involves reprogramming the PCM with the latest available software.
• 10248874Nov 15, 2023Electrical system. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
• 10248873Nov 14, 2023Brakes. Park Brake Warning Lamp Illuminated and Flashing, Cluster Warning Message to ?Service Park Brake?
• 10248867Nov 9, 2023Electrical system. Code Error Message on The Radio, Uconnect Box Error or ?Please Reset Message? Appears on the Radio Display
• 10248858Nov 2, 2023Electrical system. Passive Entry General Electrical Low Frequency (LF) Antenna Faults Stored or Active
• 10247479Oct 17, 2023Other or unknown, Equipment. Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the…
• 10247472Oct 7, 2023Back-over prevention (rear camera). Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.
• 10248624Sep 28, 2023Visibility (wipers, defrost, mirrors). Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated design.
• 10244463Sep 28, 2023Visibility (wipers, defrost, mirrors). Dual-Pane Sunroof Leaking This bulletin involves replacing the dual-pane wind deflector assembly with an updated design.
• 10248579Sep 26, 2023Lane departure. Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
• 10244418Sep 26, 2023Equipment. Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
• 10248578Sep 23, 2023Back-over prevention (rear camera). Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
• 10244417Sep 23, 2023Back-over prevention (rear camera), Electrical system. Camera Display Has a Blue Screen When Using Surround, Front, Rear, or Park Assist Camera View
• 10248577Sep 22, 2023Steering. Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
• 10244416Sep 22, 2023Steering, Electrical system, Engine cooling. Check Engine Lamp On. Warning Messages In The Cluster. U0131 Lost Communication With Power Steering Control Module Set.
• 10244356Sep 20, 2023Suspension. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10248509Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10248508Sep 15, 2023Visibility (wipers, defrost, mirrors). Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements…
• 10244348Sep 15, 2023Electrical system. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244347Sep 15, 2023Visibility (wipers, defrost, mirrors). Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements…
• 10248563Sep 14, 2023Electrical system. Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message
• 10244402Sep 14, 2023Lane departure, Electrical system. Central ADAS Decision Module (CADM), Advanced Driver Assist System (ADAS), Lane Assist Inoperative, Service Active Lane Management Message
• 10248562Sep 13, 2023Transmission and drivetrain. 8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
• 10248559Sep 13, 2023Back-over prevention (rear camera). System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster
• 10244401Sep 13, 2023Transmission and drivetrain. 8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
• 10244398Sep 13, 2023Lane departure, Back-over prevention (rear camera), Electrical system, Forward…. System Operation Obstructed or Blocked, ?Blind Spot Temporarily Unavailable, Sensor Blocked?, ?Automatic Emergency Braking (AEB) Limited Service Required? or ?Limited Functionality Clean Front Windshield? Displayed Momentarily on The Cluster

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