2021 Jeep Grand Cherokee Technical Service Bulletins

1,326 technical service bulletins (TSBs) are on record for the 2021 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11011962Dec 14, 2024Other or unknown. Warranty Newsletter – Volume 10, Issue 11
• 11011921Dec 14, 2024Transmission and drivetrain. "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"
• 11011774Dec 11, 2024Back-over prevention (rear camera). Backup Camera Poor Image Quality Inspection
• 11011512Dec 4, 2024Seats. HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR
• 11010752Nov 22, 2024Suspension. Service Air Suspension Message In Cluster. Ride Height Sensor and System Performance Diagnostic Trouble Code(s) (DTCs) In Below Freezing Temperatures.
• 11010751Nov 22, 2024Other or unknown. Click Or Clicking Noise From Under Hood Near The Fast Down Leveling Valve.
• 11010749Nov 22, 2024Body and structure. Power Liftgate Is Inoperative or Won’t Close.
• 11010747Nov 22, 2024Suspension. WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
• 11010511Nov 8, 2024Electrical system, Wheels. Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
• 11010259Nov 2, 2024Transmission and drivetrain. "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
• 11010251Nov 1, 2024Electrical system. "R1H Radio T27.38 USB Software Update Customers may experience one or more of the following: ● Uconnect phone improvements. ● Incorrect Navigation units shown. ● Navigation feature shows no road name with a straight road at times when not setting up a navigation route. ● Missing radio stations. ● Accessibility settings are missing. ● Incorrect phone widget. ● Radio freezes. ● The Hybrid/EV screen display is blank…
• 11010205Oct 30, 2024Transmission and drivetrain. Plate - Planetary
• 11009027Oct 15, 2024Transmission and drivetrain. "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch. "
• 11008913Oct 10, 2024Transmission and drivetrain. "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
• 11008200Sep 25, 2024Transmission and drivetrain. "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
• 11007981Sep 20, 2024Seats. 2nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.
• 11007954Sep 17, 2024Electrical system. Battery Drain Suspected or "Identified" From USB or Media Hub
• 11007712Sep 9, 2024Seats. 2 nd Row Seat Is Hard To Put Back In Position After Moving It Forward To Access The 3rd row seat.
• 11007649Sep 6, 2024Transmission and drivetrain. "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
• 11006977Aug 29, 2024Transmission and drivetrain. "Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P2066 - Fuel Level Sensor 2 Performance.
• 11006814Aug 29, 2024Engine. Pump – water & connector - oil cooler tube
• 11006824Aug 28, 2024Body and structure. Bracket - fender mounting
• 11006823Aug 28, 2024Body and structure. Bracket - fender mounting
• 11006859Aug 21, 2024Body and structure. Latch - front door
• 11006254Aug 7, 2024Transmission and drivetrain. "D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
• 11006241Aug 7, 2024Body and structure, Electrical system. "Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses."
• 11006236Aug 3, 2024Body and structure. Cluster and Radio Display Settings Revert Back to Default Settings, Auto Door Locks and Paddle Shifter Inoperative With No Menu to Enable, Pedestrian Emergency Brake (PEB) Lamp and Forward Collision Warning (FCW) Lamp on After a Recent Service Repair no Diagnostic Trouble Codes (DTCs)
• 11006212Aug 2, 2024Seats. Third Row Upper Seat Back Handle Inoperative And Or Cables Disconnected.
• 11005356Jul 24, 2024Transmission and drivetrain. Carrier – planetary & shaft kit - output
• 11005320Jul 24, 2024Body and structure. "Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market.
• 11004978Jul 19, 2024Electrical system, Body and structure. Low Battery, No Crank No Start, Cluster Message “Service Keyless System”, Intermittent Power Liftgate Operation
• 11004944Jul 16, 2024Transmission and drivetrain. No Reverse And/Or Forward Gear After D-Clutch Repair.
• 11004940Jul 15, 2024Transmission and drivetrain. D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse.
• 11004342Jul 11, 2024Electrical system. Security Gateway Module Battery Voltage - Circuit Voltage Below Threshold - DTC B2199-16 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. Battery Voltage - Circuit Voltage Above Threshold - DTC B2199-17 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3)…
• 11003811Jul 3, 2024Body and structure. Defroster Grille Has Gaps And Or Is Not Sitting Flush.
• 11003280Jul 2, 2024Electrical system. FPDM Please DO NOT immediately replace the display, Please follow the following steps. 1. Perform a vehicle battery disconnect to reset the display. Then check the Display function. If Display is still black, replace the display. 2. If screen is recovered, perform a radio Factory reset through the Display. Go to Vehicle menu > Settings > Reset > Factory reset. 3. Then Perform 2 full Ignition Key cycles and check…
• 11002805Jun 29, 2024Body and structure. "Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies are fogged with a light layer of condensation on the inside of the lenses Fig. 1. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). Lens fogging can also occur under certain…
• 11002531Jun 28, 2024Electrical system. Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
• 11002755Jun 27, 2024Other or unknown, Electrical system, Forward collision avoidance. "Mid - Range Radar Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● C00C4-49 Rear Radar Module 'A' - Internal Electronic Failure. Customers may also experience the following: ● Blind Spot Warning Mid Range Radar warning light on in instrument cluster. This bulletin involves replacing…
• 11002751Jun 27, 2024Steering, Suspension. Arm - lower control
• 11002750Jun 27, 2024Suspension. Arm - lower control
• 11002828Jun 25, 2024Engine, Electrical system. "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
• 11002351Jun 25, 2024Engine. Pump – water & connector - oil cooler tube
• 11002350Jun 25, 2024Engine. Pump – water & connector - oil cooler tube
• 11001771Jun 15, 2024Transmission and drivetrain. "D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D…
• 11001756Jun 15, 2024Electrical system. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
• 11001687Jun 12, 2024Electrical system, Air bags. MODULE Occupant Restraint After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
• 11001459Jun 7, 2024Engine. Suspected Engine Coolant Leak
• 11001310May 25, 2024Transmission and drivetrain. "D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D…
• 11001005May 22, 2024Body and structure. Doors Will Not Open From Handle(s)

← All problems reported for the 2021 Jeep Grand Cherokee