2021 Jeep Grand Cherokee Technical Service Bulletins

1,326 technical service bulletins (TSBs) are on record for the 2021 Jeep Grand Cherokee. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10241015Jun 15, 2023Electronic stability control, Steering, Brakes. Anti-lock Brake System (ABS), Electronic Stability Lamp (ESC) Warning Lamps on, No Start, Decrease in Steering Assist ?Service Steering System Message?
• 10241003Jun 8, 2023Visibility (wipers, defrost, mirrors). Driver Side Vents Blow Warm/Cool Air On When Using AC.
• 10240997Jun 8, 2023Body and structure. Hood Bumper Broken Or Feels Loose.
• 10240995Jun 5, 2023Steering, Air bags, Equipment. Buzz, Squeak Or Rattle (BSR) From Steering Wheel Area While Turning.
• 10240993Jun 2, 2023Body and structure. Noise From Headliner While Driving On Rough Roads.
• 10240041May 27, 2023Body and structure. Rumble noise.
• 10240002May 24, 2023Electrical system, Equipment. Customer Satisfaction Notification ZD7 - Radio Software Update
• 10240037May 23, 2023Seats. Seat back release from the handle.
• 10240036May 23, 2023Body and structure. Noise from the roof.
• 10239970May 23, 2023Steering. Tie Rod Boot Noise While Turning The customer may experience one or more of the following: ? A popping noise can be heard when turning, while in the driver seat. ? One or both of the tie rod boots are extended, or compressed (Fig. 1) . This bulletin involves removing the small tie rod boot clamp and venting the tie rod boot.
• 10240035May 21, 2023Engine cooling. MIL lamp-on. Engine noise, rattle. Misfire or rough running.
• 10240032May 19, 2023Equipment. Buzz, Squeak, Rattle (BSR) From Door Panel With Loud Music And Or Bass.
• 10240004May 18, 2023Equipment. SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
• 10239957May 18, 2023Engine cooling. Water Quality When Mixed With Engine Coolant
• 10240030May 12, 2023Engine cooling. Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
• 10240028May 11, 2023Body and structure. Rattle Noise From Instrument Panel To Door Area.
• 10236957Apr 29, 2023Exterior lighting. Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamps have been turned on and brought up to operating temperature, turned off, and then rapidly cooled by cold water (such as rain, or the water from a vehicle wash). This bulletin is…
• 10236879Apr 28, 2023Tires. Tire Pressure Monitor (TPM) Display Shows ?- -? In Red At Start Up.
• 10236875Apr 26, 2023Visibility (wipers, defrost, mirrors). Rear Window Washer Not Spraying.
• 10236969Apr 25, 2023Visibility (wipers, defrost, mirrors). Mirror
• 10236933Apr 15, 2023Engine cooling, Equipment. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10236921Apr 14, 2023Electrical system. Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ? Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle…
• 10236861Apr 12, 2023Equipment, Engine cooling. Buzz, Squeak, Rattle (BSR) From Under Vehicle While Driving.
• 10236900Apr 1, 2023Electrical system, Seats. Flash: Folding Seat Module (FSM) Updates The customer may describe the following: ? The third row seats are misaligned between the right and left either in folded or unfolded positions. This bulletin involves performing a software update and calibration routine on the FSM.
• 10248049Feb 28, 2023Back-over prevention (rear camera). Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software…
• 10234522Feb 28, 2023Equipment, Electrical system. Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software…
• 10248045Feb 25, 2023Exterior lighting. Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
• 10234518Feb 25, 2023Exterior lighting. Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
• 10247962Feb 23, 2023Transmission and drivetrain, Steering, Fuel system, Air bags. Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.
• 10234435Feb 23, 2023Air bags, Steering, Fuel system, Transmission and drivetrain. Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.
• 10247958Feb 22, 2023Body and structure. Water Leak In D Pillar Lift Gate Area.
• 10247906Feb 22, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use…
• 10234431Feb 22, 2023Body and structure. Water Leak In D Pillar Lift Gate Area.
• 10234379Feb 22, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use…
• 10247955Feb 16, 2023Back-over prevention (rear camera). Uconnect Box Require Service Message
• 10234428Feb 16, 2023Electrical system. Uconnect Box Require Service Message
• 10247953Feb 15, 2023Electrical system. Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
• 10234424Feb 15, 2023Electrical system. Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
• 10247905Feb 14, 2023Back-over prevention (rear camera). ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring…
• 10234420Feb 14, 2023Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10234378Feb 14, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring…
• 10247945Feb 8, 2023Lane departure. Blind Spot Warning Message On Instrument Cluster. Mid Range Radar Wrong Mounting Diagnostic Trouble Code.
• 10234417Feb 8, 2023Lane departure. Blind Spot Warning Message On Instrument Cluster. Mid Range Radar Wrong Mounting Diagnostic Trouble Code.
• 10247941Feb 6, 2023Suspension, Electronic stability control. Service Air Suspension Message In Cluster. C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.
• 10234414Feb 6, 2023Suspension, Electronic stability control. Service Air Suspension Message In Cluster. C15AD-92-Ride Height System- Performance In Below Freezing Temperatures.
• 10247940Feb 4, 2023Visibility (wipers, defrost, mirrors). Rear Power Window Switch Controls Both Rear Windows, Front Window Master Switch Will Not Operate the Rear Window
• 10234413Feb 4, 2023Electrical system, Transmission and drivetrain. Rear Power Window Switch Controls Both Rear Windows, Front Window Master Switch Will Not Operate the Rear Window
• 10247995Feb 3, 2023Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
• 10247939Feb 3, 2023Seats. Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes.
• 10234468Feb 3, 2023Body and structure. Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

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